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VA Home Loans

Technology Knowledge Center

Announcement!

The Loan Guaranty Service (LGY) has launched a new Loan Review Page in support of the Loan Origination Transformation effort. Visit the new Transformation Hub to learn more!

Announcement!

LGY 22.9.0 Release Notes Posted on August 29, 2022

Announcement!

The Loan Guaranty Service (LGY) has enhanced the LGY Virtual Agent to now provide keyword search. Utilizing this feature will direct you to relevant articles on the topic you search for. The Virtual Agent chatbot is accessible within the VA Customer Service Portal.



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Origination Transformation Initiatives

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View the guide below to learn how you can submit production outages, performance degradation, and any request regarding LGY application or access issues.

System Outages and Access Issues Quick Reference Guide

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