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VA Home Loans

Technology Knowledge Center


The Loan Review API has been released to VA’s testing environment, known as Partner Integration (PINT) environment. Loan Origination System (LOS) providers and Lenders can now begin testing this new capability, which will subsequently enable Lenders to originate and guaranty VA loans without leaving their LOS. Visit the Loan Review page to learn more!


The Loan Guaranty Service (LGY) has enhanced the LGY Virtual Agent to now provide keyword search. Utilizing this feature will direct you to relevant articles on the topic you search for. The Virtual Agent chatbot is accessible within the VA Customer Service Portal.


LGY 23.4.0 Release Notes posted on February 13, 2023


Use the navigation buttons below to see more details on recent system activites.

Origination Transformation Initiatives

Learn more about the LGY Transformation Initiatives 

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Release Notes

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Contact Us

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Loan Origination Transformation Webinar

This informational webinar provides technology providers with information about new technology, capabilities and resources to leverage open APIs within the VA Home Loan Guaranty Program ecosystem.

Archived Release Notes

VALERI 17.0 | Servicer User Enhancements | Impact: LM - (Sept. 8, 2022)
LGY 22.9.0 | LGY Hub Enhancements | Impact: C&V, LGY Hub - (Aug. 29, 2022)
LGY 22.8.0 | API Enhancements | Impact: C&V, LGY Hub - (July 19, 2022)
LGY 22.7.1 | Surviving Spouse Automation | Impact: COE, C&V - (June 30, 2022)
VALERI 16.0 | Claim Process Enhancements | Impact: Partial Claim - (June 23, 2022)
LGY 22.7.0 | Loan Information Visibility | Impact: COE, C&V, FFLR - (June 21, 2022)
LGY 22.6.1 | Loan Information Visibility | Impact: WebLGY - (May 18, 2022)
LGY 22.6.0 | Loan Information Visibility | Impact: C&V - (May 10, 2022)
VALERI 15.0 | Claim Process Enhancements | Impact: Reports, SF - (April 28, 2022)
LGY 22.5.0 | Loan Information Visibility | Impact: COE, SAHSHA, SIM - (April 5, 2022)
VALERI 14.3 | Claim Process Enhancement | Impact: Partial Claim - (Feb. 28, 2022)
LGY 22.6.1 | Impact: WebLGY
LGY 22.6.0 | Impact: C&V
VALERI 15.0 | Impact: Reports, Workflow
LGY 22.5.0 | Impact: COE, C&V
VALERI 14.3 | Impact: Reports, Workflow

Contact Us

Our LGY Customer Care team is dedicated to answering all your questions about LGY systems and technology.

View the guide below to learn how you can submit production outages, performance degradation, and any request regarding LGY application or access issues.

System Outages and Access Issues Quick Reference Guide

Click the button below to ask a question or request support.