Technology Knowledge Center
Announcement! Per Circular 26-24-13 transmission of Full File Loan Review (FFLR) documents to VA is required for all loans selected for a FFLR on or after November 4, 2024. As of this date, LGY will no longer accept files received via manual upload to WebLGY Correspondence in response to an FFLR request. Failure to comply could result in a lender’s inability to make VA loans.LGY Help Center and selecting ‘API Support’ as the product for which you are seeking support.learn more !
Announcement! A beta version of the Pre-Close API has been released to VA’s testing environment, known as Partner Integration (PINT) environment. This version covers pre-close feedback on single and two borrower purchase loans. Updated versions are expected to cover multiple borrower purchase loans, Interest Rate Reduction Refinancing Loans (IRRRLs), and Cash-out Refinance loans. Loan Origination System (LOS) providers and lenders can test this new capability, which will subsequently enable Lenders to originate and guaranty VA loans without leaving their LOS. To learn more, visit the Pre-Close page!
Announcement! The Loan Review API has been released to production and is still available in VA’s testing environment, known as Partner Integration (PINT) environment. Loan Origination System (LOS) providers and Lenders can build integrations with this capability, which will subsequently enable Lenders to originate and guaranty VA loans in the future without leaving their LOS. Visit the Loan Review page to learn more !
Announcement! The Loan Guaranty Service (LGY) has enhanced the LGY Virtual Agent to now provide keyword search. Utilizing this feature will direct you to relevant articles on the topic you search for. The Virtual Agent chatbot is accessible within the VA Customer Service Portal.
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Origination Transformation Initiatives
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Release Notes
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Origination Transformation Initiatives Program Overview
VA’s Loan Guaranty Service (LGY) is undertaking an effort to transform its technology. This section will be your go-to resource for the latest developments on these transformation initiatives, that include the use of Application Programming Interfaces (APIs). To learn more, see the key resources below, or visit the Transformation Hub.
API Circular
VA will take a phased approach in deploying the various APIs to realize its full transformation strategy. The Loan Review API was released to production in January 2023, followed by Pre-Close API beta version testing availability as of September 2023, with subsequent releases of the Pre-Close API to cover multiple borrower purchase loans, Interest Rate Reduction Refinancing Loans (IRRRLs), and Cash-out Refinance loans. Other APIs will be released over the next couple of years. Visit the Transformation Hub
Loan Origination Transformation Webinar
This informational webinar provides technology providers with information about new technology, capabilities and resources to leverage open APIs within the VA Home Loan Guaranty Program ecosystem.
VIDEO
VALERI 26.7 | LM | September 1, 2026
The VALERI 26.7 release focuses on improving system accuracy and reliability across loan servicing processes. This release delivers a set of enhancements that support VA Partial Claims data tracking as well as back-end updates to Salesforce workflows. The release also delivers a set of fixes that help ensure VALERI prevents errors and improves data handling. Although many updates occur behind the scenes, they directly contribute to improving servicing outcomes for Veterans by ensuring timely, accurate, and policy-aligned processing of their loan-related activities.
LM-335605 Salesforce Revision History (Field History Tracking) is enabled to support enhancements, troubleshooting, and auditing for VA Partial Claims Phase 2A functionality.LM-331864 Updates the VALERI Process Steps automation from Process Builder to Salesforce Flow. The logic stays the same, so the process will continue to run exactly as it does today with no functional or user facing changes.
VHB PPM 26.5 | PPM | August 31, 2026
1.0 Release Notes for LGY Suite – 26.5
Release Notification
From: VHB PPM
Version: 26.5
Production Deployment Date: August 31st, 2026, 5:00pm CT / 6:00pm ET
Focus of Release: VHB PPM Release 26.5 primarily addresses widespread SAM.gov validation failures that caused enrollment applications to remain stuck in pending status. This release stabilizes the enrollment workflow by correcting Unique Entity Identifier (UEI) validation logic, restoring required workbasket actions for internal VA roles, and resolving resubmission loops. The release also includes system compliance updates that address critical code scan vulnerabilities and enforce required governance standards. Additional fixes improve PPM SIM Staff Appraisal Reviewer (SAR) synchronization and expand functionality enabling users to add, edit, and end underwriters (UW) on applicable lender types. Minor enhancements include platform maintenance updates to S Docs and display of the current release number in the portal. This release implemented more efficient and secure workflow systems to enhance data integrity, resulting in improved service delivery to Veterans.
26.5 Bugs, Stories and Defect
Key
Component
Summary
LGYM-53976
Bug
This update ensures that when a lender enrollment application fails the SAM.gov API check, the initial review workbasket presents loan specialists with three SAM.gov response options: Clear, UEI Not Found, and Subject to Exclusion.
LGYM-55588
Story
This updates the portal to reflect the most recent release.
LGYM-55603
Story
This upgrade ensures alignment with the latest platform capabilities, improves template performance, and provides access to enhanced S Docs features available in the newer release. Additionally, it ensures alignment with supported builds, improves compatibility with dependent applications/modules, and maintains operational stability across the platform.
LGYM-55786
Defect
This fix ensures the L53 email notification is properly sent and displayed under the documents tab when an application is returned to the submitter due to “UEI Not Found.” Previously, the L53 email did not appear. This correction applies to all application types where a UEI Not Found response may occur, including Enrollment (all types), Reinstatement, Automatic Authority Upgrade, Supervised Authority Upgrade, and State Level Authority Request.
LGYM-56231
Defect
This fix stops resubmitted enrollment applications from being automatically returned to the submitter after a UEI update. Loan specialists now receive the SAM.gov review task as expected instead of the workflow looping back to Return to Submitter.
LGYM-55678
Defect
This fix prevents applications with valid UEIs from incorrectly moving to SAM.gov API failure status. The system now recognizes valid UEIs at submission and no longer triggers unnecessary SAM.gov failure workflows.
Annex
Revision History
Date
Version
Description
Author
08/26/2026
3.0
Draft
Jeremiah Walton
Acronyms: For a list of acronyms and meanings, please refer to the list of acronyms and meanings.
LGY 26.5 | FFPS, AUS, COE, and WebLGY | August 27, 2026
Focus of Release: This release focuses on improving data accuracy, reliability, and accessibility across FFPS, AUS, COE, and WebLGY systems, while delivering extensive 508‑compliant formatting updates to ensure consistent, accessible page structures. Veterans’ Benefit: These updates help Veterans by ensuring their loan and eligibility information is accurate, their COE letters and workflows are clearer and easier to understand, and all related systems are more stable and accessible.
1.1 Enhancements
LGY-1379986 This updates the Credit Info section of the Update Lender Details page in FFPS so that vendor and address codes can be entered via the user interface and ensures data cannot be overwritten with incorrect values.LGY-1367544 This updates COE denial letters by incorporating the revised VA form 20-0998 and informing Veterans of their right to request a hearing to better understand the reason for a denial.LGY-1382968 This updates COE workflows by clarifying when Veteran data (e.g., name, contact information, branch of service) can be updated and when a new electronic application is required.LGY-1381320 This updates the Loan Summary page by adding a “Home Energy Reporting Information” section to meet legislative requirements and ensures Home Energy Reports can be uploaded and viewed in the Correspondence page.
LGY 26.4 | LGY Hub | August 4, 2026
The release focuses on fixing data‑retention issues in key loan review fields and ensuring users are directed to the correct authentication URL when logging into the LGY Hub. Veterans’ Benefit: This release ensures veteran data is accurate and ensures all users can log in without error.
LGY-1382225: Updates the “Total Monthly Income” field on the Full File Loan Review page to prevent the field from losing its value.LGY-1382797: Updates the "Special Monthly Assessment" field on the Full File Loan Review page to prevent the field from losing its value.LGY-1382917: Updates the LGY Hub Login Page to ensure all users are redirected to the correct authentication URL.
VALERI 26.6 | LM| July 30, 2026
The continued implementation of the standardized submission process for the new VA Partial Claim policy as well as modernizing behind-the-scenes automation.LM-333572: The ability for a Loan Modification Trial Payment Plan (TPP) event that was previously submitted to be cancelled, so that the system accurately reflects when the Veteran is no longer pursuing a TPP and updates the event history, and all related logs consistently across systems.LM-333520: The ability for a VA Partial Claim TPP event that was previously submitted to be cancelled, so that the system accurately reflects when the Veteran is no longer pursuing a TPP and updates the VA Partial Claim VDR, event history, and all related logs consistently across systems.LM-333896: The ability for a TPP failed event that was previously submitted to be cancelled, so that the system accurately reflects when the Veteran is no longer pursuing a TPP and updates the TPP Failed Event VDR, event history, and all related logs consistently across systems.
Bugs and defects
LM-335441: Update made so that when a VAPC TPP event is uploaded to VALERI for a loan that has a null Unpaid Principal Balance amount or null Payment Due Date the system will not error out and will proceed with processing any remaining VAPC events.LM-335107: Update made to the Servicer portal to ensure that the Loan Mod History is properly displayed on the Servicer portal as it is in VALERI to provide consistency and accurate recordkeeping.
VALERI 26.5.2 | LM| July 28, 2026
Delivers a targeted fix to ensure successful authentication on the VALERI Servicer Web Portal. This release will improve overall system reliability for servicers, resulting in continued operability and service delivery to Veterans.
LM-335513: Implements a YourIT URL in the VALERI Servicer Web Portal that will successfully authenticate with Okta SSO.
VHB PPM 26.3 | PPM | June 22, 2026
Deliver key improvements and user interface enhancements across the Annual Renewal/Validation application. This update ensures renewal notifications reflect the number of days between the notification date and the lender’s Renewal Due Date and prevents applications in “Returned to Submitter” status from auto-denying prematurely. Several sections, including Points of Contacts (POCs), Payments, VA Relationship Managers (VARMs), Underwriters, and Staff Appraisal Reviewers (SARs), were updated for greater consistency, with automatically selecting active records for validation and updated messages to align across the application. Additionally, the Payment section now informs VARMs that adding a new payment account will cause the system to use that account for fee collection. These enhancements streamline workflow, improve clarity, and support a more intuitive user experience, resulting in improved service delivery to Veterans.
LGYM-35396 :LGYM-54545 :LGYM-54553 :LGYM-54561 :LGYM-54569 :LGYM-54577 :LGYM-54501 :
LGY 26.3 | LGY Hub | June 18, 2026
Updates the Prior Approval Loan Analysis page and brings LGY Hub user accounts inactivity period into alignment with VA security policy.
LGY-1382333: Changes the inactivity period before user accounts are inactivated to 60 days, and the notification of pending deactivation to 45 days. This ensures LGY Hub accounts are in compliance with VA Security Policy.LGY-1370229: Updates the respondent burden statement on the Prior Approval Loan Analysis page to bring it into alignment with the most recent version of the approved information collection.LGY-1382231: Updates the respondent burden statement for the VA Form 1805 to bring it into alignment with the most recent version of the approved information collection.
VALERI 26.5 | LM | June 12, 2026
Focuses on a standardized submission process for the new VA Partial Claim policy (P.L. 119-31). The enhancements enable servicers to submit a Loan Modification Trial Payment Plan (TPP) event to VALERI using the bulk event upload spreadsheet and allows a servicer to submit both VA Partial Claim TPP events and TPP Failed events.
The enhancements provide the ability/process for servicers to withdraw any of the three events when needed. Business rules are run upon event submission that determine whether an event is accepted or rejected. Reporting allows VALERI users to view data for events that failed due to fatal business rules as well as tracking the progress of submitted events. The release additionally delivers a set of targeted fixes to enhance data quality. These enhancements will accelerate interventions that reduce foreclosure risk and help Veterans retain homeownership.
1.1 Enhancement
LM-333519: Servicers can now submit a VA Partial Claim TPP event through the Servicer Web Portal using the VALERI Bulk Event Upload template. The event is validated and processed overnight, running business rules to determine whether the event is accepted or rejected.
LM-333521: Servicers can now withdraw a previously submitted VA Partial Claim TPP event in VALERI, ensuring it is removed from processing before any business rules are applied. This prevents the event from being evaluated and processed.
LM-333560: Servicers can now submit a Loan Modification TPP event through the Servicer Web Portal using the VALERI Bulk Event Upload template. The event is validated and processed overnight, running business rules to determine whether the event is accepted or rejected.
LM-333573: Servicers can now withdraw a previously submitted Loss Mitigation TPP event in VALERI, ensuring it is removed from processing before any business rules are applied. This prevents the event from being evaluated and processed.
LM-333903: Servicers can now submit a TPP Failed event through the Servicer Web Portal using the VALERI Bulk Event Upload template. The event is validated and processed overnight, running business rules to determine whether the event is accepted or rejected.
LM-333893: Servicers can now withdraw a previously submitted TPP Failed event in VALERI, ensuring it is removed from processing before any business rules are applied. This prevents the event from being evaluated and processed.
VALERI 26.4 | LM | May 20, 2026
Focuses on improving system accuracy, policy compliance, and technical stability across key loan servicing processes. This release delivers a set of targeted fixes and enhancements that strengthen data quality, align financial processing with current VA policy, and modernize internal automation to support long-term platform reliability. Although many updates occur behind the scenes, they directly contribute to improving servicing outcomes for Veterans by ensuring timely, accurate, and policy-aligned processing of their loan-related activities.
1.1 Bugs
LM-333377: Remove extra space at the end of the Servicer Loan Numbers when being transmitted.
LM-333881: Error Handling fix to better identify and handle errors that present in the system.
1.1 Enhancement
LM-333970: This fix will ensure that Appraisal Fees are processed at the latest Fee Cost Schedule. Update to Bankruptcy Filing Fees to current amounts.
LM-332093: Update Loss Mitigation Incentive Payment Post Audit Types from 10% to 3% (Repayment Plan, Special Forbearance, Loan Modification, and Deed in Lieu/Compromise Sale). Claim Payment Post Audit Types will remain at 10% for Deed in Lieu, Compromise Sale, and Foreclosure.
LM-331857: Update to the VALERI File automation from Process Builder to Salesforce Flow. The logic stays the same, so the process will continue to run exactly as it does today with no functional or user-facing changes.
VHB PPM 26.2 | PPM| May 13, 2026
Ensures the Unique Entity Identifier (UEI) help text links have been corrected to direct VA Relationship Managers (VARMs) to SAM.gov, and renewal/validation notifications generate correctly for lenders with active Point of Contacts (POCs) but no active VARMs. Workflow controls strengthened by automatically expiring VARM applications in Pending – VARM Review after 15 days, preventing the creation of duplicate renewal/validation applications, and blocking status changes by VARMs on Returned to Submitter applications via the Kanban board. This release implemented more efficient and secure workflow systems to enhance data integrity, resulting in improved service delivery to Veterans.
LGYM-55096 :
LGYM-54437 :
LGYM-54220 :
LGYM-54215 :
LGYM-53998 :
VALERI 26.3.1 | LM | March 25, 2026
Update VALERI’s configuration to align with the new iFAMS Web Services Description Language (WSDL) version (8.2 to 8.3). This change ensures iFAMS transactions continue to be processed after the iFAMS upgrade. By ensuring data integrity and flow updates between systems, these changes support faster and more accurate servicing of VA‑backed loans, resulting in improved service delivery to Veterans.
LM-333366 Upgrade to the WSDL from 8.2 to 8.3 (iFAMS Directive). This includes updating the VALERI‑side WSDL files and adjusting the system’s reference to the WSDL within the iFAMS web service connection settings.
LGY 26.2 | LM | March 24, 2026
iFAMS is changing the format of their Web Services Description Language (WSDL), requiring LGY to update outgoing WSDL format in FFPS.
LGY-1380912 :
VALERI 26.3 | LM | February 24, 2026
Newly formatted loss mitigation letter and resumed automated letter generation, which had been paused since August 19, 2025. Retroactive letters will not be issued. The release also increased the maximum daily letter generation limit to 3,500. This release implemented an improved loss mitigation letter and restored automated letter generation functionality, resulting in improved service delivery to Veterans.
LM-333474 :
LM-333516: Release will resume automated letter generation, which had been paused since August 19, 2025. A newly formatted loss mitigation letter will be implemented. No retroactive letters will be generated.
LGY 26.1.1 | LM | February 19, 2026
Update the wording in the loss mitigation letter sent to Veterans who are in default to ensure it provides the most accurate and helpful information available.
LGY-1381279 :
VALERI 26.2 | LM | January 29, 2026
Update the VALERI Fee Cost Schedule to reflect the revised standardized fee amounts and state-specific adjustments. This information will provide technicians with the most current and accurate fees during case processing.
This enhancement provides value to Veterans by ensuring accuracy and consistency in how foreclosure-related costs are applied and reviewed.
1.1 Enhancement
LM-329378 :
2025
VHB PPM 1.5 | PPM | September 10, 2025
Updated the formula on the Renewal/Validation Due Date field to ensure it is properly advanced based on a lender’s fiscal year end following approval of new lender enrollments, annual renewal or validation applications, or when certain internal users manually update a lender’s account status to ‘Active’.
This release updated logic to ensure lender applications returned due to invalid Unique Entity Identifiers (UEI) can successfully be resubmitted by VA Relationship Managers (VARMs), and updated system logic for Staff Appraisal Reviewer (SAR) applications that have been preliminarily approved to remind lender VARMs and SAR Point of Contacts (POCs) to submit document required for final approval or the application will be automatically denied if not received within 30 days of approval. Also, this release updated PPM to automatically send notifications to external users to begin or complete their annual renewal or validation when the lender fiscal year end is not December 31.
This release implemented more efficient and secure workflow systems to enhance data integrity, resulting in improved service delivery to Veterans.
1.5 Bugs
LGYM-51535: Updated logic on approved Non-Supervised with Automatic Authority renewals to ensure the Renewal/Validation Due Date is advancing to the next calendar year.
LGYM-51034: Updated the SAR preliminary approval process to ensure VARMS and SAR POCs are notified on day 16 following preliminary approval that documentation is still needed for final approval and system automatically denies SAR applications after 30 days in preliminary approval status that have not received the required documentation and notifies VARMs and SAR POCs.
LLGYM-43761: Updated the date calculation logic on the Renewal/Validation Due Date field to consider the fiscal year end +120 days when advancing the renewal/validation due date.
LGYM-42241: Updated logic to add the correct year due for a new lender’s Renewal/Validation Due Date on new lender enrollment applications to ensure lenders complete renewal/validations annually.
LGYM-40828: Updated new lender enrollment applications that have been returned due to the UEI not being found, to allow VARMs the ability to successfully resubmit without receiving an error.
1.5 Enhancements
LGYM-46755: Implemented changes to automatically generate, send, and store renewal or validation notices to lender VARM(s) and POC(s) with a fiscal year end that does not equal December 31.
VHB PPM 1.4 | PPM | August 5, 2025
Updated the payment amount calculation for renewal applications with agents to ensure it did not include fees for agent relationships selected by the sponsor to be maintained that were approved in the last quarter of the lender fiscal year or approved after the end of the lender’s fiscal year end but prior to the renewal due date. This release included formatting updates to the ‘Need More Information’ letter and policy updates to the preliminary and final SAR approval letters. This release implemented more efficient and secure workflow systems to enhance data integrity, resulting in improved service delivery to Veterans.
1.4 Bugs
LGYM-35903: Updated minor formatting errors in the ‘Need More Information’ letter.
LGYM-49103: Updated the payment amount calculation logic on annual renewal applications to only require renewal fees on selected agents the lender wishes to renew that were approved prior to the lender’s last quarter of the end of the fiscal year.
LGYM-49505: Updated the verbiage of the preliminary and final approval SAR letters to be in compliance with policy changes.
VHB PPM 1.3.0 | PPM | June 11, 2025
Enhancements to display workbasket information and tasks on ‘Application’ or ‘Account’ views, ensured correct formatting is used for Unique Entity Identifier (UEI), Nationwide Multi-State Licensing System and Registry (NMLS), and Federal Tax ID fields, allowed for lender records to be edited by internal users without receiving an error message, and removed the SAM.gov database validation on Renewal and Validation applications. This release implemented more efficient and secure workflow systems to enhance data integrity, resulting in improved service delivery to Veterans.
1.1 Enhancements
LGYM-39528, LGYM-43301: Created validation rules and help text for external users (VARMS) on the UEI, NMLS ID and Federal Tax ID fields to ensure correct formatting is used.
1.2 Bugs
LGYM-41309: Corrected the VARM 90-day validation process by removing the unhandled fault error external users were receiving upon completion of the VARM validation flow
LGY 25.7.0 | FFLR, LR API | June 10, 2025
Ensured ‘Account Deactivated’ error message is displayed properly in the API history summary table in WebLGY. Updated the ‘Incomplete File Received Letter’ to ensure lenders submit the complete FFLR submission again with the Document Type of “LR File” using the Additional Documents functionality within the Loan Review API.
Ensured lenders who receive an ‘Incomplete File Received’ letter are only able to submit a response using the LR File Document type within the Additional Documents submission. Value is being delivered to the Veteran by streamlining workflow processes, resulting in increased efficiency for LGY staff in the delivery of the home loan and SAH benefits to Veterans.
1.1 Bugs
LGY-1374323: Ensured ‘Account Deactivated’ error message is displayed properly in the API history summary table in WebLGY.
LGY-1376467: updated the ‘Incomplete File Received Letter’ to ensure lenders submit the complete FFLR submission again with the Document Type of “LR File” using the Additional Documents functionality within the Loan Review API to maintain compliance.
LGY-1376749: Ensured lenders who receive an ‘Incomplete File Received’ letter are only able to submit a response using the LR File Document type within the Additional Documents submission.
VHB PPM 1.1.2 | PPM | May 20, 2025
Updated the system to address and resolve identified defects within the system, enhancing stability, performance, and overall user experience. Veterans will be provided value with a more reliable and efficient system being utilized by users resulting in improved service delivery to Veterans.
1.1 Bugs
LGYM-36439, LGYM-36441: Updated the ‘Notice of Role Removal’ (L15) letter to display the role(s) being removed (single role or any combination): following order VARM/UW/SAR, and also updated the letter template to center the text in the header.
LGYM-36497: Ensured the ‘Financial Statement Received Date’ updates properly.
LGYM-36993: Ensured when an UW Application is approved/denied, the ‘Notice of Role Removal’ (L15) letter does not get sent if the user did not have any active roles to be delinked.
LGYM-42826: Ensured documents displayed under ‘Lender/Application Documents’ tab are visible on both internal and external views.
LGYM-43014: Ensured the reason for denial is displayed on the ‘Supervised Authority Denial’ letter.
VHB PPM 1.2.0 | PPM | April 10, 2025
VA Relationship Managers (VARMs) are able to end agent relationships when the lender has more than 2,000 active agents. Underwriter (UW) applications created for individuals with known UW/Staff Appraisal Reviewer (SAR) IDs not already associated with the VARM’s lender are not charged more than the standard $100 application fee. VARMs are able to view and validate their complete list of active UW and SARs when they have more than 200 to successfully perform their ‘Annual Renewal Request’ or ‘Annual Validation Request’. This release implemented more efficient and secure workflow systems to enhance data integrity, resulting in improved service delivery to Veterans.
1.1 Bugs
LGYM-36439, LGYM-36441: Updated the ‘Notice of Role Removal’ (L15) letter to display the role(s) being removed (single role or any combination): following order VARM/UW/SAR, and also updated the letter template to center the text in the header.
LGYM-36640: VARMs are able to end an active agent relationship when a lender has more than 2,000 agents.
LGYM-40531: Ensured when a VARM creates and submits an UW Application to add an UW with a known UW/SAR ID then the application charge will not be duplicated and remain $100.
LGYM-40805: VARMs are able to complete their ‘Annual Renewal Request’ or their “Annual Validation Request’ by displaying the full list of active UW/SARs for their lender when there are more than 200.
LGY 25.5.0 | LR API | April 1, 2025
Updates to error messaging for when a lender sends a Loan Review API request, Additional Docs API request, Pre-Close API request, or GR API request and their account is inactive, processing of a LR API request message that contains a UCD file to accommodate refinance transactions, and processing of a LR API request message that contains a ULAD file to add additional checks for identification of files specific to the subject loan and borrower. These updates provide value to Veterans by ensuring by streamlining workflow processes, resulting in increased efficiency for LGY staff in the delivery of the home loan and SAH benefits to Veterans.
1.1 Bugs
LGY-1375088: when a lender sends a Loan Review API request, Additional Docs API request, Pre-Close API request, or GR API request and their account is inactive, they receive the following error message: “Your account was deactivated due to inactivity for 90 days or more. To reactivate your account, please work with your Lender Admin to have your Account reactivated.”
LGY-1375317: Updated the processing of a LR API request message that contains a UCD file to accommodate refinance transactions.
LGY-1375522: Updated the processing of a LR API request message that contains a ULAD file to add additional checks for identification of files specific to the subject loan and borrower.
VHB PPM 1.1.1 | PPM | March 24, 2025
Lenders have the ability to update the existing Point of Contact (POC) types associated with an existing POC in their lender account and it is saved to the record. This release implemented more efficient and secure workflow systems to enhance data integrity, resulting in improved service delivery to Veterans.
1.1 Bugs
LGYM-40609: Lenders can update the existing POC type associated with an existing POC contact on their lender account and it is saved to the record.
LGY 25.4.2 | COE | March 17, 2025
Lenders are able to submit Certificate of Eligibility (COE) applications from the Automated COE screen. This enhancement provides value to Veterans by creating efficient workflow processes, resulting in increased efficiency for LGY staff in the delivery of the home loan and SAH benefits to Veterans.
1.1 Bugs
LGY-1375272: Lenders are able to submit COE applications from the Automated COE screen.
VHB PPM 1.1.0 | PPM | March 2, 2025
Created an automatic annual validation process of program participants in SAM.gov, automatic deactivation of lender accounts that fail to complete the annual renewal / validation process, and internal user review of active PPM users. This release also allowed VARM users to update the Unique Entity Identifier (UEI) and Nationwide Mortgage Licensing System (NMLS) data points in the “Company Information” tab. Additionally, updates were made to as well as the payment bypass and second approval assigning supervisors within Regional Loan Centers (RLCs). Lastly, there were updates to the agent name and tax identification display proper renewal dates for agents created within the last 90 days. This release implemented more efficient and secure workflow systems to enhance data integrity, resulting in improved service delivery to Veterans.
1.1 Enhancements
LGYM-11228 : An annual automatic validation of the program participants via sam.gov to ensure only authorized participant relationships are maintained.
<strongLGYM-11230: Ability for VARMs to edit payment related information (for the applications in which the payment was initially successful and later failed) when the application status changes to 'Returned to Submitter’ and make necessary adjustments before resubmitting the application
LGYM-13549: Internal and external users who do not login within 45 calendar days are automatically deactivated to maintain lender data security.
LGYM-34330, LGYM-34344: Ability for external VARM users to update the UEI and NMLS data points in the “Company Information” tab to ensure information is accurate when submitting renewal/validation requests.
1.2 Bugs
LGYM-35768: The payment bypass and second approval assigns supervisors through a round robin process in the RLC.
LGYM-35771: Team Leaders are able to view a “Team Workload” report for staff assigned to only their assigned RLC.
LGYM-36440: Workbaskets display Agent name and proper tax identification.
LGYM-36479: Renewal date for Agent to show End of Year +1 if the agent was created in the last quarter (90 days).
LGYM-36978: updated the wording on ‘Reactivation’ in ‘Enterprise Settings’ to include the word “without”. The statement now reads: "The duration measured in Years, during which a Supervised or Non-Sup Without Auto Authority lender company which are in an Inactive status can request for Reactivation."
LGY 25.4.0 | WebLGY | February 25, 2025
Ensured using a Social Security Number (SSN) for Veteran or Surviving Spouse in the Search/Automated Certificate of Eligibility only provides the associated eligibility record. These enhancements provide value to Veterans by enhancing data security in the delivery of the home loan and SAH benefits to Veterans.
1.1 Bugs
LGY-1332358: Ensured when an SSN is used for Veteran or Surviving Spouse in the Eligibility search only the eligibility record associated would be provided.
VHB PPM 1.0.5 | PPM | January 31, 2025
Ensured VA Relationship Manager (VARM) applications are not duplicated for in process applications with the same Social Security Number (SSN) and that VARMs are able to submit renewal applications.
1.1 Bugs
LGYM-35301: Ensured when there is an in process VARM application with the same SSN, the system does not create a duplicate VARM application to ensure data integrity.
LGYM-38437: VARMs are able to submit the renewal application once all sections are completed without receiving an error.
Archived Release Notes
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