Attention A T users. To access the menus on this page please perform the following steps.
1. Please switch auto forms mode to off.
2. Hit enter to expand a main menu option (Health, Benefits, etc).
3. To enter and activate the submenu links, hit the down arrow.
You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
The Loan Review API has been released to VA’s testing environment, known as Partner Integration (PINT) environment. Loan Origination System (LOS) providers and Lenders can now begin testing this new capability, which will subsequently enable Lenders to originate and guaranty VA loans without leaving their LOS. Visit the Loan Review page to learn more!
Announcement!
The Loan Guaranty Service (LGY) has enhanced the LGY Virtual Agent to now provide keyword search. Utilizing this feature will direct you to relevant articles on the topic you search for. The Virtual Agent chatbot is accessible within the VA Customer Service Portal.
Announcement!
LGY 23.4.0 Release Notes posted on February 13, 2023
This informational webinar provides technology providers with information about new technology, capabilities and resources to leverage open APIs within the VA Home Loan Guaranty Program ecosystem.
Updates will include the ability for end users to see uploaded documents immediately without the need to refresh the screen, permit lenders the ability to include surviving spouse information for appraisal requests and eliminate run-on pages within the Request for Determination of Reasonable Value form in WebLGY.
Updates will improve the Full File Loan Review (FFLR) letters, data field formatting issues, and will ensure duplicate deficiencies are no longer displayed while issuing a Notice of Value (NOV).
Updates to WebLGY, ensuring the correct Funding Fee Status Code and prior approval condition displays on the COE in WebLGY for Veterans receiving pension income.
Our LGY Customer Care team is dedicated to answering all your questions about LGY systems and technology.
View the guide below to learn how you can submit production outages, performance degradation, and any request regarding LGY application or access issues.