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VA Home Loans

Loan Guaranty Conferences

This page will provide a link to the current conference website (when one is active) and links to conference materials including agenda, speaker biographies, and presentations.

The presentations, discussions, and materials related to this conference are for informational purposes only. They do not constitute legal advice, nor do they supersede legal authorities such as statutes, regulations, or Departmental guidance. Although VA strives to ensure accuracy and consistency, the views and positions expressed may not necessarily reflect the views or positions of the Department.

2023 VA Loan Guaranty Conference Information

We are pleased to announce the 21st Annual Department of Veterans Affairs (VA) 2023 Loan Guaranty Service (LGY) Conference, hosted at the Sheraton Kansas City Hotel at Crown Center, Kansas City, MO, May 2-4, 2023.

Senior Loan Guaranty Service officials invite you to discuss a variety of topics and issues related to the VA-Guaranteed Home Loan program. Our speakers and breakout sessions will provide you with all the information you need to support access to the VA program, Veteran homeownership, and industry perspectives.

Dates: May 2-4, 2023
Location: Kansas City, MO

Our discounted group rate of $123 per night, and related links, expired on April 17, 2023

Conference Documents

Day 1 - Tuesday - 5/2

Director's Welcome Presentation
Keynote Speaker - Michael Frueh - Overall Industry/Economic Trends



Day 2 - Wednesday - 5/3

The Ins and Outs of Lender/Servicer Audits
Modernization of VA Technology: Vision and Execution
Geopolitical Environment and its Impact on the Economy and Housing



Day 3 - Thursday - 5/4


Staff Appraisal Reviewer (SAR) Training

  • SAR Training - Welcome and Overview
  • SAR Requirements
  • VA Lenders Handbook - Chapter 10, Appraisal Process
  • VA Lenders Handbook - Chapter 11, Appraisal Report
  • VA Lenders Handbook - Chapter 12, VA Minimum Property Requirements
  • VA Lenders Handbook - Chapter 13, Notice of Value
  • Appraisal Processing and Notice of Value Class Discussion

Conference Speakers and Presenters - (Biographies)

Invited Speakers

  • Michael Frueh, Keynote Speaker, Principal Deputy Under Secretary for Benefits, Veterans Benefits Administration
  • Elysia Stobbe
  • Tim Rood
  • Ross Pierson
  • Gwen Goins

VA Presenters

  • John Bell III, Executive Director, VA Loan Guaranty Service
  • Andy Trevayne, Assistant Director, Loan and Property Management
  • Ashly Pontiff, Accounts Management Officer
  • Bryant Lacey, Assistant Director, Program Management & Performance Analysis, Loan Production
  • R. Colin Deaso, Assistant Director, Data and Technology Solutions
  • Doug Kerttula, Accounts Management Officer
  • Elizabeth White, Valuation Officer
  • Heather Sborz, Chief, Loan Policy
  • James Heaslet, Chief Appraiser
  • Jason Higgins, Chief, Quality Assurance
  • Jayson Bernal, Loan Production Officer
  • Jeff Bolla, Production Product Manager
  • Jennifer Tillery, Policy Analyst
  • Jennifer Toth, Assistant Director, Field Loan Administration
  • Jim Havas, Valuation Officer
  • Jyssica Sule, Loan Policy Analyst
  • Kathy Bernheim, Executive Assistant
  • Katie Graham-Wagner, Servicer Liaison and VALERI Product Manager
  • Kent Koehler, Loan Production Officer
  • Kevin Eason, Appraiser, Valuation Policy
  • *Conference MC* - Mark Connors, Lender Liaison
  • Myron Head, Valuation Officer
  • Rita Falcioni, Supervisor, Loan Management
  • Scott Hiatt, Chief, Property Management
  • Shawn Buermann, Accounts Management Officer, Loan Production
  • Stephanie Li, Assistant Director, Regulations, Legislation, Engagement & Training (RLET)
  • Stephen Stacey, Assistant Director, Oversight
  • Steve Varlas, Chief, Product Management and Technology Solutioning (PMTS)
  • Terry Rouch, Assistant Director, Loan Policy and Valuation
  • Theresa Gonzalez, Loan Specialist
  • Victoria Arnoldi, Loan Specialist

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