If you are Veteran or lender with eligibility or loan origination questions or have specific questions about Certificates of Eligibility, funding fees, underwriting, origination policy, or issuing a guaranty, please contact LGY through the ServiceNow Portal.
For questions about VA appraisals, property access, reconsiderations of value, builder IDs, waivers and partial releases, appraiser applications, or valuation policy please contact your appropriate LGY field office, Construction and Valuation - E-mail Contacts - VA Home Loans.
If you are having trouble making your payments, have questions about loss mitigation, or for general loan servicing questions please contact LGY through the ServiceNow Portal.
If you have questions disability housing grants or need assistance with your application please visit Disability Housing Grants For Veterans | Veterans Affairs (VA.gov)or email a Specially Adapted Housing agent at firstname.lastname@example.org.
For questions pertaining to Native American Direct Loans (NADL), please contact an NADL coordinator by email at NADL@va.gov or by phone at (888) 349-7541 (TTY:711).
U.S. Department of Veterans Affairs | 810 Vermont Avenue, NW Washington DC 20420
Last updated July 25, 2023