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VA Home Loans

Resources: News & Announcements


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Protocol for Resolving Policy Issues

We continually strive to increase not only the consistency among the Regional Loan Centers (RLCs), but also the responsiveness to your inquiries. We've found our protocol accomplishes these objectives very well, and we need your help to ensure all levels of your organization follow the proper process. You'll find our step-by-step protocol at this link.


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