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Education Service Webinars and Training
Education and Training
Education Service Webinars and Training
The Webinars provide information on the GI Bill®, related legislation, and processes. These presentations are provided to a closed audience that includes School Certifying Officials, Education Liaison Representatives, State Approving Agency employees, VetSuccess on Campus Counselors, and Veterans and dependents.
Disclaimer: The information in these presentations should be considered talking points for discussion and information sharing only. This information is not comprehensive and should not be used as a definitive source of information. Information on these presentations was current and correct on the date given.
Save the date for April Office hours.
We are committed to providing you with regular updates regarding Enrollment Manager (EM) through briefings, direct email campaigns and social media, along with equipping you with the necessary training/information to properly administer VA education benefits, as well as other important Education information. Please remember that “Office Hours” are conducted on a Quarterly basis now. The Fiscal Year Training Calendar can be found at National Training Team – Schools FY’25 CalendarEducation Service is hosting a webinar which will cover:
● Yellow Ribbon Program Updates
● Training Materials Updates
Note: All Enrollment Manager (EM) Updates/Frequently Asked Questions (FAQs) webinars present the same material. To save room for others, please only register/ for one session.
Join the Webinar via Microsoft Teams:
Use the link below to register. Upon doing so, you will receive a confirmation email with a calendar hold and special Microsoft Teams link to join your session.
Join the Webinars via Microsoft Teams:
Wednesday, April 23, 2025 11:00am – 12:15pm (EDT)
Registration
Wednesday, April 23, 2025 1:00pm - 2:15pm (EDT)
Registration
Thursday, April 24, 2025 11:00am – 12:15pm (EDT)
Registration
Thursday, April 24, 2025 1:00pm - 2:15pm (EDT)
Registration
Note: We now have a dedicated playlist to house the recordings all Office Hours, EDU Fireside chats and specialty webinars: National Training Team – Schools Webinars Playlist
Please visit Resources for Schools for additional resources such as upcoming events, required training, and quick start guides.
Office Hours Frequently Asked Questions (FAQs): Please review the Office Hours FAQs, which are questions from school certifying officials followed with concise answers from subject matter experts (SMEs).
Emails from Education Service: It is imperative all SCOs be registered in GovDelivery to receive all our communication and announcements. The National Training Team - Schools does not maintain a distribution list of SCOs.
Attention: ID.me and Login.gov are not VA systems. Education Service does not provide support for these platforms. Use the ID.me Help Center and Login.gov Support to contact these organizations.
We are committed to providing you with regular updates through briefings, direct email campaigns and social media, along with equipping you with the necessary training/information to properly administer VA education benefits. Again, please ensure you are subscribed in GovDelivery to receive all communications.
The National Training Team – Schools can be contacted for any additional training questions or information. Your role is extremely important to us, so please don’t hesitate to reach out for assistance!
Please visit Fireside Chat with the Executive Director:
January 2025
September 2024
May 2024
April 2024
Previous Webinars:
April 23-24, 2025
VBA Education April Office Hours
● Recall the Yellow Ribbon (YR) Program Overview and Eligibility Criteria
● Examine Open Season Criteria for Domestic Schools and Foreign Schools, Veterans Affairs (VA) Forms and Agreements
● Apply Yellow Ribbon Program Policies and Compliance Survey Guidance
● Locate Updated Training Resources
February 19-20, 2025
VBA Education February Office Hours
● Summary of the Elizabeth Dole Home and Community Based Services for Veterans and Caregivers Act
● National Training Team - Schools Office Hours Frequently Asked Questions (FAQ) Webpage Update
● New 85/15 Webpage Archives and Updated Forms
● Enrollment Manager User Guide Update
● Reminder Regarding Edith Nourse Rogers Science Technology Engineering Math (STEM) Claims in Enrollment Manager
February 5, 2025
85/15 Updates: Approved Rule 56 Refresher Training
Nonaccredited Schools and Schools Without the 35 Percent Exemption
October 23-24, 2024
VBA Education October Office Hours
● Non-College Degrees (NCD) and Dual Certification (Zero Tuition and Fees)
● Dual Objective
● 35 Percent Exemption
● Training Requirements
● Training Resources
August 21-22, 2024
VBA Education August Office Hours
● Debt Management Center (DMC)
● Work Study Reminder
● Timeliness of Certification Reminder
● Second 1010 Submission Requirement
● Amended Enrollment Certification: Reporting Initial Enrollment
● Amended Enrollment Certification: Original Tuition and Fees
● Reporting Within Term Reductions: Dual Certifications
● Enrollment Manager (EM) Updates
● Annual Training Requirements/Frequently Asked Questions (FAQs)
April 2024
Study Abroad Refresher Webinar
April 17-18, 2024
VBA Education April Office Hours
Note-Regarding R6 Delay: In our previous communication you were notified that the Department of Veterans Affairs payment system would undergo modernization upgrades to facilitate the integration of Post-9/11 GI Bill® (Chapter 33) payments processing from the Benefits Delivery Network (BDN) to the Enterprise Management of Payments, Workload, and Reporting (eMPWR) system.
This modernization deployment has been briefly delayed so that additional testing can take place to ensure a smooth system transition. This means that during the period of April 26, through May 5, 2024, you will not encounter delays with the Post-911 GI Bill benefit status field updating or with automated processing.
You can continue to conduct daily work as usual in Enrollment Manager. VA will provide notification of the updated dates that the systems will undergo modernization upgrades once additional testing has been completed.
April 3-4, 2024
Updates to the 85/15 Rule and Renewing the 35 Percent Exemption
April 2, 2024
Notification on School Certifying Official Handbook Updates
● New School Certifying Official training opportunities
● Updates on the Digital GI Bill® and other Education Service modernization efforts
● And more!
March 20-21, 2024
VBA Education March Office Hours
● Yellow Ribbon Program Overview
● Dual Degree Versus Double Major Guidance
● Guidance on Certificates of Eligibility (COE)
February 21-22, 2024
VBA Education February Office Hours
Enrollment Manager (EM) Updates and Reminders:
● Updated EM V2 Courses
● Dual Degree Guidance
● Student Search and Identification Micro-Learning Video
● February 3, 2024 Release Updates
State of Education Service Series: Director Joseph Garcia's Video Address
Payment System Update and Outreach
January 24, 2024
Non-College Degree (NCD) Webinar on Changes in Enrollment
January 17-18, 2024
VBA Education January Office Hours
● Veteran Readiness and Employment (VR&E Handbook Updates
● Debt Management Center (DMC) Updates
● School Certifying Official (SCO) Handbook Updates
● Reminder of New Uniform Applications
● Study Abroad
December 12-13, 2023
OJT/Apprenticeship Transition from Paper Submissions to Enrollment Manager
● Purpose and Overview of EM
● Accessing EM
● EM Statuses and Terminology
● Managing Access for Assistants and Read Only Certifying Officials
● Creating, Finding, and Adding Students in EM
● Submitting, Amending, and Terminating Enrollment Certifications
● Enrollment Manager Resources
December 6, 2023
Non-College Degree (NCD) Webinar on Reporting 85/15 for Schools Organized on a Non-standard Basis
November 15-16, 2023
VBA Education November Office Hours
Enrollment Manager (EM) Updates and Frequently Asked Questions (FAQs):
● Previous and Upcoming December Release
● Custom Remarks Guidance
● Amending Enrollments
● FAQs
● Standards of Progress: Probation, Suspension, and Graduation
November 8, 2023
Non-College Degree (NCD) Webinar on Program Length
October 25-26, 2023
VBA Education October Office Hours
Enrollment Manager Updates and Guidance:
● October 7th Release and Upcoming Release Dates
● Custom Remarks Guidance
● Enrollment Manager Frequently Asked Questions (FAQs)
● Update: Removing Personal Emails from VA Form 22-1999 (VA Enrollment Certification) Print Out
● Second 1010 Guidance
● New School Certifying Officials Training Updates
● Reminder: New Uniform Applications for Approval of Courses
September 27, 2023
Non-College Degree (NCD) Webinar on Tuition and Fees & Entitlement Charge
September 20-21, 2023
VBA Education September Office Hours
Enrollment Manager (EM) Frequently Asked Questions (FAQS) and Updates:
● Reporting Graduation or Completion Students
● Pre-set Enrollments
● Review how long to wait to certify amendments for Chapter 33
● Process to remove Personal Emails from the VA Form 22-1999 Printout
● Process to update incorrect contact and/or biographical information
● How to Change a Student's Program
Graduate Training for Non-Standard Terms-Review - Review of Guidance and Updated Charts
August 30, 2023
Non-College Degree (NCD) Webinar on Prior Credit
August 23-24, 2023
VBA Education August Office Hours
● Enrollment Manager Updates
● Edith Nourse Rogers Science Technology Engineering Math (STEM) Scholarship
● Certification of Tuition and Fees Upfront and 1010 Second Certification
● Veterans Affairs (VA) Last Payer
● Validating Adobe Signatures
July 26-July 27, 2023
VBA Education July Office Hours
● Enrollment Manager Guidance
● Certifying Guest Students in Enrollment Manager
● Yellow Ribbon Overview
● School Certifying Officials Training Resources and Requirements Video
June 27-28, 2023
School Certifying Officials (SCOs) Paper-Based Training
● Enrollment Manager Terminology
● Accessing Enrollment Manager
● Enrollment Manager Functionality Demonstrations
● Enrollment Manager Communications
● Enrollment Manager Resources
Program specific demonstration - Videos:
Flight
IHL/NCD
OJT/APP
Program specific demonstration - PowerPoints:
Flight
IHL/NCD
OJT/APP
June 21-22, 2023
VBA Education June Office Hours
● Veterans Readiness and Employment (VR&E) and Tungsten Overview
● Education File Upload for School Certifying Officials - Two Demonstration Videos
● Common Frequently Asked Questions (FAQs) about VR&E and Enrollment Manager
● Enrollment Manager Updates: Planned Future Updates
● School Certifying Officials Training Resources and Training Requirements (FAQs)
May 17-18, 2023
VBA Education May Office Hours
● Paper-Based Enrollment Phase-Out June 6th Reminder
● Enrollment Manager Updates
● Facility Code Guidance
● Updated Program and Benefit Guidance
● Section 1010 Second Certification (Verification)
● Enrollment Manager Frequently Asked Questions (FAQs)
● Enrollment Manager Resources
April 19-20, 2023
VBA Education April Office Hours
●Paper-Based Enrollments No Longer Accepted After June 6th, 2023
●How to Log into the Enrollment Manager Platform Portal with Login.gov
●Reviewing Fields in the Student Profile
●Changing Benefits and/or Programs
●How to Submit a Second Section 1010, Enrollment Certification
●Updated Guidance: Draft Enrollments
●Updated Guidance: Submitting Multiple Actions for Chapter 33
●Enrollment Manager Recent Enhancements
March 22-23, 2023
VBA Education March Office Hours
● Debt Management Center (DMC)
● Enrollment Manager Scenarios
● Enrollment Manager Frequently Asked Questions (FAQs)
● Enrollment Manager Resources
●SCO Annual Training Requirements
February 28-March 03, 2023
VBA Education February Office Hours: The Enrollment Manager Experience
● How to log into The Education Platform Portal
● Demonstrations of Updated User Interface and Scenarios
● Enrollment Manager Resources
● Common Enrollment Manager Frequently Asked Questions/Terminology Changes
January 18-19, 2023
VBA Education January Office Hours
● Digital GI Bill® Updates: Enrollment Manager
● Federal Register Notice on Educational Assistance Funds
● Standard Versus Non-Standard Remarks Refresher
● School Annual Training Requirements
● Debt Management Center (DMC) Submission Tips
December 06-08, 2022
VBA Education December Office Hours
● DGIB Updates: Enrollment Manager
● VRRAP Updates
● VA Forms 22-1995 (Request for Change of Program or Place of Training and 22-5495 (Dependents' Request for Change of Program or Place of Training)
● SCO Annual Training Requirements
● Debt Management Center (DMC) Submission Tips
November 16-17, 2022
VBA Education November Office Hours
● DGIB Updates
● VRRAP Reminder
● SCO Annual Training Requirements
October 25-27, 2022
VBA Education October Office Hours
● DGIB Updates
● VRRAP Updates
● Note About Dual Certification Schools
● SCO Annual Training Requirements
September 21-22, 2022
VBA Education September Office Hours
● DGIB Updates
● Section 1013 and Risk Based Surveys
● Section 1015 Clarification on Waivers
● VRRAP Updates
● SCO Annual Training Requirements
August 24-25, 2022
VBA Education August Office Hours
● Retroactive Inductions
● Enhanced VA Form 22-1990
● DGIB Updates
● Section 1009
● VRRAP Updates
● Clarification of Chapter 35 Applicability to 38 U.S.C. §3679(e)
● SCO Annual Training Requirements
July 20-21, 2022
VBA Education July Office Hours
● Rounding Out policy
● Tuition and Fairness for Survivor's Act of 2021
● Section 3 REMOTE Act update
● Section 1009 Isakson and Roe: Housing Allowance for individuals who attend school while on active duty
● SCO Annual Training Requirements
June 22-23, 2022
PL 117-174 modified the 85/15 Rule effective August 26, 2022. Refer to updated content for current guidance.
VBA Education June Office Hours
June Office Hours Recording
● Rollback of COVID Provisions
● Processing of Post 9/11 GI Bill Vacation Days
● Section 1018 and REMOTE Act
● Yellow Ribbon Extension to Active Duty Servicemembers Effective: August 1, 2022
May 25-26, 2022
VBA Education May Office Hours
● Rollback of COVID Provisions
● REMOTE Act Impact on Dual Verifications for Flat Rate T&F Schools
● SCO Resources & VA-ONCE Compatibility with Edge Browser
● DGIB Updates
April 27-28, 2022
PL 117-174 modified the 85/15 Rule effective August 26, 2022. Refer to updated content for current guidance.
VBA Education April Office Hours
VBA Education April Office Hours Recording
VA ONCE Edge User Guide
● DGIB Updates
● Rounding Out Policy - NOTE: The Rounding Out Policy is currently under review. We are waiting on further guidance.
● Rollback of COVID Provisions
● 85/15: Non-Supported vs. Supported Students
● SCO Resources
March 30-31, 2022
VBA Education March Office Hours
VBA Education March Office Hours Recording
● GI Bill Summit
● Introduction to Enrollment Manager
● VRRAP – Graduation Reporting Requirements
● Processing of Post-9/11 GI Bill® School Vacation Days
● SCO Annual Training Requirements and Resources
February 2-3, 2022
PL 117-174 modified the 85/15 Rule effective August 26, 2022. Refer to updated content for current guidance.
VBA Education February Office Hours
● 85/15 Refresher Training
● VRRAP
January 19-20, 2022
VBA Education January Office Hours
● COVID Provisions *Additional Provisions of Remote Act
● 1010 Update
● SCO Annual Training Requirements
Resources
December Office Hours FAQ
AVA FAQ
December 15-16, 2021
VBA Education December Office Hours
● Ask VA (AVA) Demo● Isakson & Roe Section 1102 &1103: COVID-19 Provisions
● Isakson & Roe Section 1010 Updates: Monthly Enrollment Verification
● VA - ONCE and Two Certification Requirement
● SCO Annual Training Requirements
November 17-18, 2021
VBA Education November Office Hours
● Ask VA (AVA) Demo● Monthly Enrollment Verification - Institutions of Higher Learning
● Two Certification Requirement - Clarification of "Without Penalty"
● VA - ONCE and Two Certification Requirement
● Rollback of COVID Provisions
● SCO Annual Training Requirements
October 20-21, 2021
VBA Education October Office Hours
●Veteran Readiness & Employment (VR&E)● Rollback of COVID Provisions
● Ask VA Demo
● Standard vs. Non-Standard Remarks
● SCO Annual Training Requirements
September 22-23, 2021
PL 117-174 modified the 85/15 Rule effective August 26, 2022. Refer to updated content for current guidance.
VBA Education September Office Hours
● 85/15 Rule & 35% Exemption Reset● 85/15 FAQs - Updated 2/8/22
● Debt Management Center (DMC) – School Debts
● Veteran Rapid Retraining Assistance Program (VRRAP) Reminders
● SCO Training Requirements
● Ask VA (AVA)
August 18-19, 2021
VBA Education August Office Hours
● Grad Training for Non-Standard Terms Update● Grad Reporting Procedural Advisory
● Glossary of Terms for Reporting Graduate Training
● Tuition Assistance (TA) and 1606 Messaging
● Veteran Rapid Retraining Assistance Program (VRRAP) - FAQs
● Isakson & Roe Updates:
● Sec 1010 - Verification of enrollment to receive Post-9/11 Educational Assistance benefits
● Two Certification Common Scenarios (SCOs)
● Sec 1102 - Continuation of Department of Veterans Affairs educational assistance benefits during COVID-19 emergency
● Sec 1103 - Effects of closure of educational institution and modification of courses by reason of COVID-19 emergency
● Sec 1018 - Requirements for educational institutions participating in the educational assistance programs of the Department of Veterans Affairs
● You can request a waiver by submitting an email to SECTION1018.VBACO@va.gov.
● GI Bill Status Updates
● SCO Annual Training Requirements - 15 Day Notice
July 19-20, 2021 and July 23, 2021
VBA Education July Office Hours
● Veteran Rapid Retraining Assistance Program (VRRAP)● Grad Training for Non-Standard Terms Update
● Isakson & Roe Updates
● Sec 1010 - Verification of enrollment to receive Post-9/11 Educational Assistance benefits
● Sec 1015 - Additional requirement for approval of educational institutions for purposes of the educational assistance programs of the Department of Veterans Affairs
● You can request a waiver by submitting an email to VBACOSECTION1015WAVR@va.gov.
● Sec 1018 - Requirements for educational institutions participating in the educational assistance programs of the Department of Veterans Affairs
● You can request a waiver by submitting an email to SECTION1018.VBACO@va.gov.
● Sec 1020 - Improvements to limitation on certain advertising, sales, and enrollment practices
● Digital GI Bill Status Updates
● SCO Annual Training Requirements - 60 Day Notice
June 16-17, 2021
VBA Education June Office Hours
● PL 116-154.Section 5 - Treatment of Certain Preparatory Courses● Veteran Rapid Retraining Assistance Program (VRRAP)
● Rounding Out
● Isakson & Roe Updates
● SCO Annual Training Requirements- 90 Day Notice
May 19-20, 2021
VBA Education May Office Hours
● Summary of Isakson and Roe Provision Updates● Prevalent Questions and Answers
● Digital GI Bill Overview
● Resources and Reminders
May 5, 2021
Section 1106 - Apprenticeship & On-the-Job training requirements.
April 28-29, 2021
Isakson & Roe: Sections 1102, 1103, 1104, 1105 and 1018
● Section 1102 - Continuation of Department of Veterans Affairs educational assistance benefits during COVID-19 emergency● Section 1103 - Effects of closure of educational institution and modification of courses by reason of COVID-19 emergency
● Section 1104 - Payment of educational assistance in cases of withdrawal
● Section 1105 - Modification of time limitations on use of entitlement
● Section 1018 - Requirements for Educational Institutions participating in VA Educational Assistance Programs
Important Links:
Student FAQs: COVID-19 Information Affecting Education Benefits for Students - Education and Training (va.gov)
School Certifying Officials COVID-19 FAQS - Education and Training (va.gov)
March 4-5, 2021
Isakson & Roe: Public Law 116-315, Section 1019 Overpayments and Debts
● Legislation Overview● Debt Establishment
● Overpayments and Debt Collection
● Mitigating Circumstances
● FAQs and References
● Annual Training Credit
