Education and Training

Education Service Webinars and Training

The Webinars provide information on the GI Bill®, related legislation, and processes. These presentations are provided to a closed audience that includes School Certifying Officials (SCOs), Education Liaison Representatives (ELR), State Approving Agency (SAA) employees, VetSuccess on Campus Counselors, and Veterans and dependents. 

Disclaimer: The information in these presentations should be considered talking points for discussion and information sharing only. This information is not comprehensive and should not be used as a definitive source of information. Information on these presentations was current and correct on the date given.

We are committed to providing you with regular updates regarding Enrollment Manager (EM) through briefings, direct email campaigns and social media, along with equipping you with the necessary training/information to properly administer Veterans Affairs (VA) education benefits, as well as other important Education information. Please remember that “Office Hours” are conducted on a Quarterly basis now. The Fiscal Year Training Calendar can be found at National Training Team – Schools FY’26 Calendar. 

Education Service is hosting an October Office Hours webinar which will cover the following topics: 

● Enrollment Manager (EM) Updates
● Debt Management Center (DMC) Overview
● SCO Training Requirements and Resources
● Announcement of National Listening Sessions
● Veteran Readiness & Employment (VR&E)

Please save the date(s) and join the Webinars via Microsoft Teams: Use the link below to register. Upon doing so, you will receive a confirmation email with a calendar hold and special Microsoft Teams link to join your session.

Wednesday, October 22, 2025 11:00am - 12:15pm (EST)
Registration

Wednesday, October 22, 2025 1:00pm - 2:15pm (EST)
Registration

Thursday, October 23, 2025 11:00am - 12:15pm (EST)
Registration

Thursday, October 23, 2025 1:00pm - 2:15pm (EST)
Registration

We have a dedicated playlist to house the recordings of all Office Hours, EDU Fireside chats and specialty webinars: National Training Team – Schools Webinars Playlist 

Please visit the Knowledge Management Portal (KM) to access archived webinars and training content. 

Please visit Resources for Schools for additional resources such as upcoming events, required training, and quick start guides.

Office Hours Frequently Asked Questions (FAQs): Please review the Office Hours FAQs, which are questions from school certifying officials followed with concise answers from subject matter experts (SMEs).

Emails from Education Service: It is imperative all SCOs be registered in GovDelivery to receive all our communication and announcements. The National Training Team - Schools does not maintain a distribution list of SCOs.

Attention: ID.me and Login.gov are not VA systems. Education Service does not provide support for these platforms. Use the ID.me Help Center and Login.gov Support to contact these organizations.

We are committed to providing you with regular updates through briefings, direct email campaigns and social media, along with equipping you with the necessary training/information to properly administer VA education benefits. Again, please ensure you are subscribed in GovDelivery to receive all communications. 

The National Training Team – Schools can be contacted via email for any additional training questions or information. Your role is extremely important to us, so please don’t hesitate to reach out for assistance!

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