Attention VA Home Loan borrowers! If you’re experiencing financial hardship due to the COVID-19 emergency, the CARES Act allows you to request a temporary delay in mortgage payments. Here’s what you need to know.
Many of you who are transitioning or have recently transitioned to civilian life may be facing additional challenges during the pandemic.View resources and our COVID-19 Frequently Asked Questions to help you find the answers you need during this time of crisis.
From the beginning of this crisis, we have been working with Congress to preserve GI Bill benefits for those of you impacted by COVID-19 during this difficult time. On March 21st the The President signed into law S.3503, giving VA temporary authority to continue GI Bill payments uninterrupted during an emergency.
Our call centers and some VA health facilities are currently experiencing very high numbers of calls. To help us address the most urgent needs first, we ask that you use our online tools and frequently asked questions (FAQs) for routine or non-urgent questions. We’ll continue to update this page as the situation changes.
On this page: health care, appointments, benefit payments, claims, and claim exams, debt, copays, appeals, and other financial concerns, status of VA national cemeteries and burials and helpful online tools. To get answers to questions you have about coronavirus and how VA is responding, visit our Coronavirus FAQs page.
VA is providing options for Veterans and claimants to specifically request extensions on filing dates and requested evidence dates, as well as rescheduling of examinations and hearings. VA is also taking steps to provide Veterans and claimants with financial relief. Read the fact sheet »
VA has begun implementing the Coronavirus Aid, Relief and Economic Security Act or CARES Act, signed into law March 27, to protect America’s Veterans. The CARES Act is best known as the law providing $2.2 trillion in economic relief to Americans and has language critical to ensuring the safety of Veterans. Read the press release »
Regional offices will remain open, but will no longer accept walk-ins for claims assistance, scheduled appointments, counseling and other in-person services. This decision protects our older Veterans and those with underlying conditions as well as our employees.
Veterans can continue to get information about benefits or file a claim for benefits by visiting our website at www.va.gov. Veterans with claims specific or other questions may request information via Inquiry Routing & Information System (IRIS) or telephone at 1-800-827-1000.
VBA benefits and services provided to Veterans, families, and survivors will continue to be delivered throughout the duration of COVID-19 impacts. Please continue to check www.va.gov for updates. You also may follow us on Facebook and Twitter.
Veterans continue to receive benefits and services after VA’s Veterans Benefits Administration (VBA) temporarily closed its 56 regional offices to the public March 19 in response to COVID-19. Many in-person services are already available via the phone or online through virtual options like VA Video Connect. VBA has and continues to adjust to ensure the safety and well-being of its clients and staff. Find out what these changes are »
The law enables VA to continue providing the same level of education benefits to students having to take courses online due to the COVID-19 outbreak. Read more »
Read VA’s latest coronavirus information here.
Veterans, if you have flu-like symptoms such as fever, cough and shortness of breath, call before you visit your local medical center or clinic. In addition to calling first, consider using virtual care options such as telehealth or My HealtheVet Secure Messaging.
Non-patient visitors, if you do not feel well, please postpone your visit to VA facilities.