United States Department of Veterans Affairs

VALERI Servicer Newsflash

 

VALERI Servicer Newsflash

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Date Title
05/22/2013 Servicer Web Portal (SWP) Event: Foreclosure Attorney Contact Information, Clarification of Effective Period for Loan Modification, Adding a General POC for Veterans Interest Rate 
04/12/2013 VA Appraisals, NOV Extensions, DIL Sent for Recording Date, VRM Email Format and VALERI 2.21 Release 
03/25/2013 Electronic Signatures, Servicer POC List in VALERI, Admin Password Reset and Updated Fee Cost Schedule 
01/22/2013 POCs: VRM Title Issues and Servicer Contact List for VIP User Reactivation 
12/06/2012 Suspicious Loan Mods, Disaster Recovery Efforts, Default Reported to CB event, and 2.19 VALERI Release 
12/06/2012 POC Guide 
08/03/2012 AOS Question (SCRA) 
08/03/2012 Refund Redesign
05/30/2012 Veterans Retraining Assistance Program (VRAP)
05/22/2012 Appeals, Refunds and LGY Certificates
04/20/2012 New VA Servicing/PM Contractor, Default Definition, Update Fee Cost Schedule
2/17/2012 Appeal Submission, Report Information and Refunded Loans
1/18/2012 Q&A on Final Loan Mod Regulation Revision and Scheduled Maintenance
1/6/2012 Scheduled Maintenance, VALERI Newsflashes and Administrators
12/22/2011 Loan Modification Changes, Final Rule on Revised Loan Modification Procedures
11/04/2011 New Pre-Approval Process 
11/01/2011 Claims Calculation Update
08/12/2011 Reporting Update & Imminent Default Option for EDNs
08/04/2011 Bulk Upload Templates & Appraisal Inquiries
07/06/2011 Appeal Submissions
06/21/2011 Mortgage Assistance Programs - EHLP and HHF
05/25/2011 VA Fee Cost Schedule Update
05/19/2011 Confirmed Sale Date with No Transfer of Custody Event
04/22/2011 VA Loan Guaranty Summary on HAP
04/19/2011 Data Files, Loss Mit Events, Invalid Sales vs. Improper TOC
03/08/2011 Nov Requirements
02/28/2011 Post-Audit Document Submission Clarification
01/28/2011 SCRA Protection for Active Duty Military, SCRA and Mortgages, Establishing SCRA Eligibility
01/19/2011 30-Day Deadline for Post-Audit Document Submissions
01/07/2011 Insurance Loss Proceeds, New Adequacy of Servicing (AOS) Report
12/23/2010 Updated VA Contact List, Debris Removal
12/16/2010 New AOS Process
10/19/2010 Updated Claims Bulk Upload Template
10/15/2010 Escalation Procedure, Deficiency Waiver Letter
08/20/2010 Updated Claims Bulk Upload Template
07/06/2010 Paid In Full (PIF) Loans
06/21/2010 Updated Claims Bulk Upload Template
05/17/2010 Fee Cost Schedule
03/26/2010 Temporary Post Audit Procedures
01/27/2010 VA Home Affordable Modification Program (HAMP)
01/15/2010 VA HAMP Discussion, Rejection & Business Rule failures for ROS and TOC events
12/22/2009 Rejection and Business Rule Failures relating to ROS and TOC event, Maximum Guaranty Calculations, Net Value Calculations
12/08/2009 Rejection and Business Rule Failures relating to ROS and TOC event, VALERI Help Desk e-mail, NOV (Notice of Value) for compromise sales and deeds-in-lieu 
11/23/2009 Training on VALERI Reports
11/16/2009 Changes to VALERI Support Model, Servicer Web Portal Administration Guide, Training on VALERI Reports 
11/09/2009 Appealing Maximum Guaranty Claims
11/02/2009 Reaching out to VA Loan Technicians, Reporting Paid in Full Events for Refinance Loans, Updating Servicer Contact Information List
10/27/2009 Sending in Screen Shots, Post-Audit Documentation, Runtime Error in Servicer Web Portal
10/19/2009 Total Eligible Indebtedness, Withdraw/Revise Event Function, Duplicate TOC Reporting, Development Update: Manifest 1.27
10/13/2009 Servicer Reports Foreclosure Sale Results to VA, Claims for Loans that Terminated Prior to a Servicer's Transition to VALERI
10/02/2009 Estimated Cure Date on Approved Repayment Plan or Special Forbearance, Contact Information Change Event, Difference Between a Supplemental and Appeal Claim
09/25/2009 New Claims Bulk Upload, Servicers Feedback Forms, Helpful Hints
09/18/2009 Action Required: Bi-Weekly Servicer Call, Attention: New Claims Bulk Upload!
09/11/2009 Attention: New Claims Bulk Upload
09/04/2009 Bulk Upload Template Error, New Users
08/27/2009 VALERI Help Desk Servicer Communications for Friday, August 27, 2009
08/14/2009 Claims Bulk Upload Spreadsheet, Canceling Events
08/10/2009 New Servicer Guide, Submitting Multiple Transfer of Custody Events, VALERI Admin Functions
07/31/2009 New Servicer Guide
07/02/2009 Submitting Transfer of Custody (TOC) Events
05/04/2009 Updated SWP Bulk Upload Template, Valid Notice of Values (NOVs), Revising or Withdrawing Events
04/14/2009 When to Send the Deficiency Waiver Notice
04/03/2009 Servicer Web Portal (SWP) Functions
03/06/2009 Extension for Post-Audits, Filing Claims on ARM Loans, User Management Procedures, Loan Modification Approved Event, Loan Modification Complete Event, GNMA Coupon Rate
02/25/2009 Servicer Calls
02/13/2009 Help Desk Closure on Monday, February 16th, New! Servicer Action Required Report, Adequacy of Servicing, Substantial Equity ,Unreported Loss Mitigation Letter
02/03/2009 Help Desk to Focus on Defects, GNMA Coupon Rate
01/29/2009 Event Administration Feature: Electronic Default Notifications (EDNs);Transfer of Custody Guide, Max Allowables Spreadsheet
01/22/2009 Loss Mitigation Letter Guidance
01/16/2009 New IP Addresses for VALERI; Action Required for Direct Connection Servicers: New Daily Change File, Compliance Required by May 1, 2009
01/07/2009 New Daily Change File, Compliance Required by May 1, 2009, New Bulk Upload Template as of January 10th, 2009

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