Contact VA Home Loans Service
The fastest way to get answers to your questions is to use our web resources. Most questions regarding the VA Home Loan Program are answered in our FAQs or in the specific loan program's eligibility information. If you cannot find an answer, use the information below to contact us.
If you have specific questions regarding VA home loan eligibility, please contact the Eligibility Center, located at the Atlanta Regional Loan Center, at the following address and toll-free number:
Atlanta Regional Loan Center
Attn: COE (262)
P.O. Box 100034
Decatur, GA 30031
You may also contact the Atlanta Eligibility Center through our secure, online inquiry system at https://iris.va.gov. Click on "Ask a Question" and follow the prompts.
There are two convenient ways for you to contact your Regional Loan Center about non-eligibility related questions. You can obtain the telephone numbers, addresses, and website addresses or e-mail your Regional Loan Center.