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Cleveland Regional Benefit Office

Cleveland Regional Loan Center

Our Services

The Cleveland Regional Loan Center (RLC) is one of eight VA regional loan centers (RLCs) administering VA’s Home Loan Guaranty program, which helps Veterans obtain mortgage loans from private lenders by guaranteeing a portion of the loan against loss. In administering VA Home Loan Guaranty benefits, the RLC is the direct contact for the lending, appraising, and building communities and for Veterans with questions or concerns about their home loan benefit. The RLC trains and oversees the program’s private-sector stakeholders and conducts outreach to the housing and Veteran communities. RLC staff also work with loan servicers to help Veterans avoid foreclosure and assist service-disabled Veterans with applying for VA’s Specially Adapted Housing benefit.

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Who We Serve

We serve the estimated 5.5 million Veterans in our 13-state jurisdiction of Connecticut, Delaware, Indiana, Maine, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, and Vermont.

Training Opportunities

The Cleveland RLC offers a variety of training opportunities for stakeholders involved in VA Loan Guaranty programs, including lenders, real estate professionals, and appraisers.

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Resources

Resources are available to help lenders, real estate professionals, and appraisers better serve Veterans.

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More Information

Get our Listserv and links to more information.

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How to Contact Us

Cleveland Regional Loan Center
U.S. Department of Veterans Affairs
1240 East Ninth St.
Cleveland, OH 44199

Hours of Operation: Open to the public 8 a.m.–4:30 p.m. Eastern Standard Time
Phone: 1-800-729-5772