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M21 Part 1. Claimants Rights and Responsibilities

Part 1 - Introduction

Chapter 1 - Duty to Notify and Duty to Assist

  • Section A - Description and General Information - Updated 6/29/15
  • Section B - Duty to Notify Under 38 U.S.C 1502 and 5103 - Updated 1/27/16
  • Section C - Requesting Records - Updated 1/15/16

Chapter 2 - Due Process

  • Section A - General Information on Due Process - Updated 4/10/15
  • Section B - Notice of Proposed Adverse Action - Updated 1/20/15
  • Section C - Adverse Action Proposal Period - Updated 1/18/16
  • Section D - Contemporaneous Notice - Updated 7/31/15
  • Section E - Exhibits - RESCINDED 6/16/15

Chapter 3 - Power of Attorney

  • Section A - General Information on Power of Attorney (POA) - Updated 12/14/15
  • Section B -  Power of Attorney (POA) Rights to Notification and Review of Records - Updated 1/3/16
  • Section C - Payment of Attorney or Agent Fees - Updated 7/31/15

Chapter 4 - Hearings

Chapter 5 - Appeals

  • Section A - General Information on Appeals - Updated 1/19/16
  • Section B - Notice of Disagreement (NOD) - Updated 12/18/15
  • Section C - Decision Review Officer (DRO) Review Process - Updated 1/22/16
  • Section D - Statement of the Case (SOC) and Supplement Statement of the Case (SSOC) - Updated 8/27/15
  • Section E - Filing a Substantive Appeal - Updated 1/27/15
  • Section F - Docketing, Certification, and Claims Folder Transfer - Updated 1/21/16
  • Section G - Board of Veterans Appeals (BVA) Decisions and Remands - Updated 6/23/15
  • Section H - Board of Veterans Appeals (BVA) Hearings - Updated 1/28/16
  • Section I - Court of Appeals for Veterans Claims (CAVC) - Updated 6/26/15
  • Section J - Special Appeal Issues and Cases - Updated 9/28/15
  • Section K - Veterans Appeals Control and Locator System (VACOLS) - Updated 12/15/15

Changes

2/1/16

1/15/16 1/18/16 1/19/16  1/20/16 1/21/16 1/22/16 1/27/16 1/27/16 1/27/16 1/28/16

10/30/15 11/2/15 11/4/2015 11/30/15 12/3/15 12/11/15 12/11/15 12/14/15 12/15/15 12/18/15 12/21/15               

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