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Roanoke Regional Benefit Office

Roanoke Regional Loan Center

Our Services

The Roanoke Regional Loan Center (RLC) is one of eight VA regional loan centers (RLCs) administering VA’s Home Loan Guaranty program, which helps Veterans obtain mortgage loans from private lenders by guaranteeing a portion of the loan against loss. In administering VA Home Loan Guaranty benefits, the RLC is the direct contact for the lending, appraising, and building communities and for Veterans with questions or concerns about their home loan benefit. The RLC trains and oversees the program’s private-sector stakeholders and conducts outreach to the housing and Veteran communities. RLC staff also work with loan servicers to help Veterans avoid foreclosure and assist service-disabled Veterans with applying for VA’s Specially Adapted Housing benefit.

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Who We Serve

We serve the Veterans in our jurisdiction of Virginia, West Virginia, Maryland, Kentucky, and the District of Columbia.

Training Opportunities

VA now offers online Staff Appraisal Reviewer training and related resources.

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Resources

Resources are available to help lenders, real estate professionals, and appraisers better serve Veterans.

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More Information

Get linked to more information.

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How to Contact Us

Roanoke Regional Loan Center
U.S. Department of Veterans Affairs
116 North Jefferson St.
Roanoke, VA 24016

Hours of Operation: Open to the public 8:30 a.m.–4 p.m. Eastern Standard Time
Phone: 1-800-729-5772