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Atlanta Regional Benefit Office

Atlanta Regional Loan Center

Our Services

The Atlanta Regional Loan Center (RLC) is one of eight VA regional loan centers (RLCs) administering VA’s Home Loan Guaranty program, which helps Veterans obtain mortgage loans from private lenders by guarantying a portion of the loan against loss. In administering VA Home Loan Guaranty benefits, the RLC is the direct contact for the lending, appraising, and building communities and for Veterans with questions or concerns about their home loan benefit. The RLC trains and oversees the program’s private-sector stakeholders and conducts outreach to the housing and Veteran communities. RLC staff also work with loan servicers to help Veterans avoid foreclosure and assist service-disabled Veterans with applying for VA’s Specially Adapted Housing benefit. The Atlanta RLC also houses the National Eligibility Center responsible for issuing Certificates of Eligibility relating the home loan program on a nationwide basis.

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Who We Serve

We serve the Veterans in our jurisdiction of Georgia, Tennessee, North Carolina, and South Carolina through our appraisal and underwriting departments. We serve Veterans nationally in our foreclosure prevention and eligibility determination departments.

Training Opportunities

VA now offers online Staff Appraisal Reviewer training and related resources.

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Resources

Resources are available to lenders, real estate professionals, and appraisers to help better serve Veterans.

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More Information

Get linked to more information.

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How to Contact Us

Atlanta Regional Loan Center
U.S. Department of Veterans Affairs
1700 Clairmont Road
Decatur, GA 30033

Hours of Operation: Open to the public 8 a.m.–4:30 p.m. Eastern Standard Time
Phone: 1-888-768-2132