VA’s San Juan Regional Office (RO) administers a variety of services, including Compensation, Education, Insurance, Loan Guaranty, Pension, and Veteran Readiness and Employment for Veterans. Our services are offered to Veterans, Servicemembers, their families and survivors in Puerto Rico and the U.S. Virgin Islands. We offer the following additional services:
Virtual or in-person appointments can be scheduled at your convenience by calling (787) 772-7371, (787) 772-7398; via email at APPOINTMENTS.VBASAJ@va.gov or by using the Visitor Engagement and Reporting Application (VERA).
VERA is a self-service portal available for visitors to schedule virtual or face-to-face appointments. Appointment can be scheduled through the VERA portal in one of the following three ways:
1. The portal may be accessed through the San Juan Regional Office home page at: https://www.benefits.va.gov/sanjuan
2. Directly through the VERA link: VERA - Home (force.com)
3. By scanning the QR code below
Visit Explore VA for an overview of VA’s benefits and services and for links to detailed eligibility and application information.