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San Juan Regional Benefit Office

Meet Our Leadership Team


Wendy Torress

Director: Wendy Torres

Mrs. Wendy Torres was appointed as Director of the San Juan VA Regional Office (RO) effective July 2015. In her role as Director she administers a wide array of benefits in the areas of Compensation, and Vocational Rehabilitation and Employment to nearly 152,000 Veterans and their families living in Puerto Rico and the United States Virgin Islands. These benefits are administered by approximately 140 employees throughout the San Juan jurisdiction.

Abner Concepcion

Assistant Director: Abner Concepcion

Abner Concepcion began his VA career in June 2001 as Veteran Service Representative at the Newark RO. He also served in the U.S. Navy in the early 1990s, culminating in service as part of the Navy Flight Demonstration Squadron, better known as the Blue Angels.

Alfredo “Al” Zabala

Veterans Service Center Manager: Alfredo “Al” Zabala

Al Zabala was appointed to this position in February 2010. He is responsible for the complete range of benefits administration, including outreach, personal contacts, and award activities for the RO. Mr. Zabala is a U.S. Army Veteran and a life member of Disabled American Veterans and American Legion.


Vocation Rehabilitation and Employment (VR&E) Officer: Vacant