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Winston-Salem Regional Office

Meet Our Leadership Team


Director: Mark M. Bilosz

Mark M. Bilosz was appointed as Director of the Winston-Salem Regional Benefit Office on July 10, 2016. He is responsible for administering non-medical VA benefits and services to North Carolina Veterans and their families, and Benefits Delivery at Discharge processing for the eastern half of the United States. Prior to this appointment, he was the Acting Director of Compensation Service.

Assistant Director: Hillary Jedlicka


Carolyn Lightfoot

Veteran Readiness and Employment Officer: Carolyn Lightfoot

Carolyn Lightfoot was promoted to this position in June 2008. She oversees the daily operations of the Veteran Readiness and Employment division, which has 73 employees who provide rehabilitative services to more than 3,600 Veterans and Servicemembers in North Carolina. Under Ms. Lightfoot’s leadership, the division has received three year-end performance awards.


Veterans Service Center Manager: Kimberley Schillhammer

Kimberley Schillhammer joined the Winston-Salem Regional Benefit Office in October 2016. She previously served as the Veteran Service Center Manager in Providence, Rhode Island and has most recently worked at VA Headquarters supporting the Veterans Benefits Management System program for paperless claims processing.

Support Services Division Chief: John Dunn

John Dunn is a Veteran of the United States Marines. He was promoted to this position in March 2020. John has been part of the Support Services Division since 2009.  He is responsible for the station’s accounting systems, financial reporting and finance operations. He is also responsible for facilities and space management at each VBA location in the state of North Carolina.  John is a certified North Carolina CPA; is a VBA contracting and project management expert.