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Philadelphia Regional Office


Inside Veterans Benefits

2019 Novel Coronavirus (2019-nCoV), portrayed in an illustration created at the CDC. ALISSA ECKERT, MS; DAN HIGGINS, MAMOur Response to COVID-19

We appreciate your patience as we continue to work with you during this time of crisis.

Read VBA's response »

Effective March 22, 2021, the Philadelphia RO is open to the public from 8:30a.m. to 2:00p.m. by appointment only, Monday through Friday.

It is our top priority to maintain a safe environment for our visitors and staff during the COVID-19 pandemic. We will continue to require visitors and staff to follow protocols we have established that are recommended by the CDC, including wearing a mask, social distancing and limiting capacity. Visitors who require assistance are limited to one caregiver guest when visiting the Regional Office. To schedule an appointment for an interview, please call 215- 381-3042 or email

Virtual/Phone Appointments

The Philadelphia VA Regional Office is proud to offer remote benefits assistance services! 

Book an appointment for a Regional Office Benefits Representative to contact you by telephone or video. We can assist you with Compensation, Pension, and Survivors' Benefit questions and help you navigate the claim process from your own home! To schedule an appointment to meet virtually with a representative from the Philadelphia VA Regional Office via video conferencing or telephone, e-mail Appointments are scheduled between 9 a.m. and 3 p.m. Monday through Friday.


Office Status

Office Information

Philadelphia Regional Office

5000 Wissahickon Ave.
Philadelphia, PA 19144
Monday-Friday, 8:30am-2:00pm by appointment only
To schedule an appointment for an interview, please call 215-381-3042.



Some regional offices have re-opened with limited hours and services. We may be screening visitors due to COVID-19. For your safety and convenience we continue to offer help online and by phone.

View the VBA Claims Inventory