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Philadelphia Regional Office

 

Inside Veterans Benefits

2019 Novel Coronavirus (2019-nCoV), portrayed in an illustration created at the CDC. ALISSA ECKERT, MS; DAN HIGGINS, MAMOur Response to COVID-19

We appreciate your patience as we continue to work with you during this time of crisis.

Read VBA's response »

Veteran Rapid Retraining Assistance Program (VRRAP)

On March 11, 2021, the Department of Veterans Affairs (VA) launched VRRAP for Veterans who have lost their jobs due to the COVID-19 pandemic.  Veterans participating in VRRAP can receive education and training for high-demand occupations, which is determined by the Commissioner of Labor Statistics.  Veterans will receive up to 12 months of tuition and fees and a monthly housing allowance based on Post-9/11 GI Bill rates.  To learn more about VRRAP and how to apply for the program, Veterans can visit www.va.gov.  Veterans can also contact the Education Call Center at 888-442-4551 between 7 a.m. - 6 p.m. EST, Monday-Friday to speak with a VA education representative. 

  

 

Effective March 22, 2021, the Philadelphia RO is open to the public from 8:30a.m. to 2:00p.m. by appointment only, Monday through Friday.

It is our top priority to maintain a safe environment for our visitors and staff during the COVID-19 pandemic. We will continue to require visitors and staff to follow protocols we have established that are recommended by the CDC, including social distancing and limiting capacity. Personnel and visitors who are not fully vaccinated should continue to wear masks in Federal buildings and on Federal lands. If you are fully vaccinated (at least 2 weeks past your final dose), you are no longer required to wear a mask. If you are not fully vaccinated (at least 2 weeks past your final dose), please continue to wear a mask Visitors who require assistance are limited to one caregiver guest when visiting the Regional Office. To schedule an appointment for an interview, please call 215- 381-3042 or email BENEFITASSIST.VBAPHI@va.gov. This phone number is for requesting appointments only, for general inquiries and status updates, please contact the VA National Call Center at 1-800-827-1000.

Virtual/Phone Appointments

The Philadelphia VA Regional Office is proud to offer remote benefits assistance services! 

Book an appointment for a Regional Office Benefits Representative to contact you by telephone or video. We can assist you with Compensation, Pension, and Survivors' Benefit questions and help you navigate the claim process from your own home! To schedule an appointment to meet virtually with a representative from the Philadelphia VA Regional Office via video conferencing or telephone, e-mail BENEFITSASSIST.VBAPHI@va.gov. Appointments are scheduled between 9 a.m. and 3 p.m. Monday through Friday.

 

Office Status

Office Information

Philadelphia Regional Office

5000 Wissahickon Ave.
Philadelphia, PA 19144
Monday-Friday, 8:30am-2:00pm by appointment only
To schedule an appointment for an interview, please call 215-381-3042. This phone number is for requesting appointments only, for general inquiries and status updates, please contact the VA National Call Center at 1-800-827-1000.

Announcement

Announcement

Some regional offices have re-opened with limited hours and services. We may be screening visitors due to COVID-19. For your safety and convenience we continue to offer help online and by phone.

View the VBA Claims Inventory