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Roanoke Regional Office


Local Events and Happenings

In-Person and Virtual Interview Information (Appointment Only)

The Roanoke Regional Benefit Office remains open and is ready to serve you either in- person or virtually. We encourage all Veterans and beneficiaries interested in speaking with one of our staff members to call (540) 597-1237 to schedule an appointment at either our Roanoke or Norfolk Business Office locations. Interviews can either be in person or done virtually by telephone. Please leave your name and phone number and one of our representatives will call you back to set up your appointment. We look forward to serving you.

Inside Veterans Benefits

2019 Novel Coronavirus (2019-nCoV), portrayed in an illustration created at the CDC. ALISSA ECKERT, MS; DAN HIGGINS, MAMOur Response to COVID-19

We appreciate your patience as we continue to work with you during this time of crisis.

Read VBA's response »

Office Status

Office Information

The Roanoke RO is open to the public from 8:30 AM to 3:00 PM, Monday through Friday. Visitors will be screened and encouraged to wear a face mask or covering and sanitize/wash hands. To schedule an appointment for an interview, please call 540-597-1237.

Roanoke Regional Office

210 Franklin Rd., SW
Roanoke, VA 24011
Monday-Friday, 8:30am-3pm



Some regional offices have re-opened with limited hours and services. We may be screening visitors due to COVID-19. For your safety and convenience we continue to offer help online and by phone.

View the VBA Claims Inventory