Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Nashville Regional Office


Local Events and Happenings


Visitor Engagement Reporting Application (VERA)

Visitors seeking assistance from the Regional Office Public Contact Team are encouraged to schedule a virtual or in-person appointment on VERA. You will receive email confirmation of your appointment.

You may also request an in-person interview, a virtual interview, or a telephone interview by calling us directly at (615) 695-6122, and providing your:

  • Name
  • Contact information
  • Best time of day for contact
A VA representative will contact you within one business day to schedule an appointment time.

Additionally, you may also apply for benefits online through, send inquiries regarding claims by calling the VA National Call Center at 1-800-827-1000.

Documents related to your VA claim can be mailed to: U.S. Department of Veterans Affairs, Claims Intake Center, PO Box 4444, Janesville WI 53547-4444.

For Veteran Readiness and Employment participants, you can request an in-person appointment, or “Virtual Face-to-Face” appointment, by contacting your Veteran Readiness Counselor directly, by calling us at (615) 695-6372, or by sending an email to, and providing your:

  • Name
  • Contact information
  • Best time of day for contact between 7:30am and 4:00pm

You can also visit for additional information regarding our program.

Documents related to your VR&E claim can be mailed to: U.S. Department of Veterans Affairs, Veteran Readiness & Employment (VR&E) Intake Center, PO Box 5210, Janesville WI 53547-5210.

Veteran Rapid Retraining Assistance Program

On March 11, 2021, the Department of Veterans Affairs (VA) launched VRRAP for Veterans who have lost their jobs due to the COVID-19 pandemic. Veterans participating in VRRAP can receive education and training for high-demand occupations, which is determined by the Commissioner of Labor Statistics. Veterans will receive up to 12 months of tuition and fees and a monthly housing allowance based on Post-9/11 GI Bill rates. To learn more about VRRAP and how to apply for the program, Veterans can visit Veterans can also contact the Education Call Center at 888-442-4551 between 7 a.m. - 6 p.m. EST, Monday-Friday to speak with a VA education representative.

Inside Veterans Benefits

2019 Novel Coronavirus (2019-nCoV), portrayed in an illustration created at the CDC. ALISSA ECKERT, MS; DAN HIGGINS, MAMOur Response to COVID-19

We appreciate your patience as we continue to work with you during this time of crisis.

Read VBA's response »

Are you an Alaska Native Vietnam-era Veteran?

You may be entitled to a Native allotment selection, if you are an Alaska Native Vietnam Veteran who served between 1964 and 1971, AND have not received a Native allotment, OR are an heir to someone who meets the above criteria. For more information, visit the Bureau of Land Management web site or read their flyer.

External Link Disclaimer: By clicking on the links above you will leave the Department of Veterans Affairs Website. VA does not endorse and is not responsible for the content of the linked websites.

For PIV issuance and renewals, appointments can be made by visiting .

Office Status

Office Information

Nashville Regional Office

110 9th Ave., South
Nashville, TN 37203
Monday–Friday, 8:30am–4pm



Some regional offices have re-opened with limited hours and services. We may be screening visitors due to COVID-19. For your safety and convenience we continue to offer help online and by phone.

For PIV issuance and renewals, appointments can be made by visiting

View the VBA Claims Inventory