Travis E. Kraft, who was appointed Assistant Director in August 2011, is also the Acting Director of the Nashville RO. Prior to this appointment, Mr. Kraft served as Veterans Service Center Manager at the Nashville RO. Mr. Kraft is responsible for administering benefits and services to a Veteran population of about 506,000 across Tennessee and Ft. Campbell, Kentucky. The Nashville Regional Office administers approximately $1.4 billion in annual federal benefits. These benefits include compensation, pension, and vocational rehabilitation and employment. In addition, Mr. Kraft is responsible for the supervision of one of eight National Call Centers providing customer service to clients nationwide.
Angela Odom was appointed as Veterans Service Center Manager at the Nashville Regional Office (RO) in March 2012. In this capacity, she is responsible for administering compensation benefits and services to Tennessee Veterans and Veterans nationwide. She began her VA career in the St. Petersburg Regional Office as a Veterans Service Representative. Prior to her current appointment, she was an Assistant Veterans Service Center Manager at the St. Petersburg Regional Office.
S. Tonna Mustian was appointed to the VR&E Officer position at the Nashville VA Regional Office in March 2016, where she leads a staff of 32 employees and is responsible for overseeing VR&E benefits to more than 3,000 Veterans. Ms. Mustian started her career in 2003 as a Vocational Rehabilitation Counselor at Salt Lake City VA Regional Office, After six years in the field, she served four years with Central Office as part of the Quality Assurance Review Team. Ms. Mustian returned to the field in 2013 as the Assistant VR&E Officer at the Nashville VA Regional Office before moving to the VR&E Officer position.