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Honolulu Regional Office


Local Events and Happenings

QR code for scheduling appointment Visitor Engagement Reporting Application (VERA)

Visitors seeking assistance from the Regional Office Public Contact Team are encouraged to schedule a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA) or use the camera on your smartphone to capture the QR code to schedule an appointment. You will receive email confirmation of your appointment.

Contact Information During COVID19 Pandemic

During the COVID19 pandemic, you may contact us using the phone numbers and e-mails below:

Location/OfficePhone NumberEmail
Honolulu/Kauai 1-800-827-1000
Maui/Molokai/Lanai (808) 433-0280
Hilo/Kona (808) 347-0428
Guam (671) 648-0010
(671) 648-0093
(671) 648-0094
(671) 648-0090
(671) 648-0095
American Samoa (684) 699-3730,
press 5
VR&E Office (808) 433-0560

You may mail or fax claims and evidence to:

Department of Veterans Affairs
Claims Intake Center
PO Box 4444
Janesville, WI 53547-4444

Fax Toll Free: 844-531-7818

(New!) In-Person Appointments Now Available

Although we encourage you to call us or use our virtual interviews for your safety, our offices are now open by appointment. You can now schedule an in-person appointment with a VA representative by using the appropriate link below:

For Hilo:

For Maui:

Virtual Interviews Are Also Available With a Benefits Counselor

For information on how to schedule a virtual interview, please click on the appropriate flyer depending on your location.

If you are in Hawaii or American Samoa, please click on the flyer below:

Click here to see the flyer

If you are in Guam, please click on the flyer below:

Click here to see the flyer

(New!) VA Benefits Counselor in Saipan, CNMI

A VA Benefits Counselor is permanently assigned to Saipan, CNMI and will provide benefits assistance to Saipan, Tinian and Rota.

Appointments are required. For information on how to schedule an appointment, please click on the flyer below:

Click here to see the flyer


Date and Times: Tuesday, February 15, 2022 from 10:00am to 3:30pm (Hawaii local time)

Appointment Required: Please contact the Honolulu Regional Office Public Contact Team office at 808-433-0505 or email,

Location: Kauai Veterans Center, 3215 Kauai Veterans Memorial Hwy, Lihue, HI 96766

Event: A VA Benefits Counselor will be available to answer benefits questions, and assist with the claim process.

Expected Participants: Veterans, Family Members, Surviving Spouses, and Community Providers

Click here to see the flyer

Are You an Alaska Native Vietnam-Era Veteran?

You may be entitled to a Native allotment selection, if you are an Alaska Native Vietnam Veteran who served between 1964 and 1971, AND have not received a Native allotment, OR are an heir to someone who meets the above criteria.

For more information, please see the U.S. Department of the Interior, Bureau of Land Management flyer below.

Click here to see the flyer

External Link Disclaimer: The flyer above contains links that will take you outside of the Department of Veterans Affairs website. VA does not endorse and is not responsible for the content of the linked websites.

Inside Veterans Benefits

2019 Novel Coronavirus (2019-nCoV), portrayed in an illustration created at the CDC. ALISSA ECKERT, MS; DAN HIGGINS, MAMOur Response to COVID-19

We appreciate your patience as we continue to work with you during this time of crisis.

Read VBA's response »

Veteran Rapid Retraining Assistance Program (VRRAP)

On March 11, 2021, the Department of Veterans Affairs (VA) launched VRRAP for Veterans who have lost their jobs due to the COVID-19 pandemic.  Veterans participating in VRRAP can receive education and training for high-demand occupations, which is determined by the Commissioner of Labor Statistics.  Veterans will receive up to 12 months of tuition and fees and a monthly housing allowance based on Post-9/11 GI Bill rates.  To learn more about VRRAP and how to apply for the program, Veterans can visit  Veterans can also contact the Education Call Center at 888-442-4551 between 7 a.m.-6 p.m. EST, Monday-Friday to speak with a VA education representative.

External Link Disclaimer: This page contains links that will take you outside of the Department of Veterans Affairs website. VA does not endorse and is not responsible for the content of the linked websites.




Office Information

Honolulu Regional Office

459 Patterson Road, E-Wing
Honolulu, HI 96819

Monday-Friday, 8:00am-4:00pm



Some regional offices have re-opened with limited hours and services. We may be screening visitors due to COVID-19. For your safety and convenience we continue to offer help online and by phone.

View the VBA Claims Inventory