Mr. Sergio S. Chao was appointed Director of the Honolulu Regional Office on June 23, 2019. A United States Army Veteran, Mr. Chao is responsible for the delivery of VA benefits and services to Veterans and their dependents in Hawaii, Guam, American Samoa and the Commonwealth of the Northern Marianas. Mr. Chao previously served as the Assistant Director of the Phoenix VA Regional Office.
Mr. Christopher McNair was appointed as Veterans Service Center Manager of the Honolulu VA Regional Office on August 18, 2019. A United States Navy Veteran, Mr. McNair is responsible for the delivery of VA compensation benefits to Veterans and their dependents in Hawaii, Guam, American Samoa and the Commonwealth of the Northern Marianas Islands. Mr. McNair previously served as a Coach in the Honolulu Regional Office Veterans Service Center.
Ms. Lowery obtained her Master’s Degree in Rehabilitation Counseling from New York University in 1995. Shortly after, she obtained her credentials as a Certified Rehabilitation Counselor. She started her career with the Department of Veterans Affairs in the NY Regional Office in 2004 as a Rehabilitation Counselor. In 2009, she relocated to Atlanta Georgia where she also worked as a Rehabilitation Counselor. In 2014, Ms. Lowery was promoted to Asst. VR&E Officer for the Atlanta Regional Office but was out-based in Savannah Georgia. She maintained that position for approximately 4 years. In May 2018, Ms. Lowery accepted the VR&E Officer position in the Honolulu Regional Office.
In her current role, Ms Lowery is responsible for the oversight of Vocational Rehabilitation Counselors providing services for Servicemembers participating in the Integrated Disability Evaluation System (IDES) program and Veterans and their families participating in the VetSuccess on Campus (VSOC) program. The IDES program assists transitioning Servicemembers with vocational rehabilitation services during their transition from active duty military, and the VSOC program provides Servicemembers, Veterans, and their families with support in pursuit of education. She also oversees Vocational Rehabilitation Counselors providing services for Veterans with service-connected disabilities who are returning to work.