Inside Veterans Benefits
Our Response to COVID-19
We appreciate your patience as we continue to work with you during this time of crisis.
Read VBA's response »
Schedule an Appointment Here
To schedule, reschedule or cancel an appointment please follow the link below.
The Chicago Regional Office is open by appointment only. Visitors seeking assistance from the Public Contact Team at the Chicago Regional Office are encouraged to schedule an appointment on the Visitor Engagement Reporting Application (VERA). VERA is a self-service portal which allows visitors to schedule, reschedule, and cancel appointments. Please go to VERA
to schedule the appointment. You will receive email confirmation of your appointment.
Need to speak with a Representative please call (800) 827-1000
For other inquiries related to Veterans Readiness and Employment, please call (312) 980-4458.