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Roanoke Regional Office


Services Available

The Department of Veterans Affairs is ready to assist you with your questions relating to the benefits and services offered by our agency. Veterans and family members can receive information on the following:
  • Applying for benefits
  • Burial claim help
  • Disability claim help
  • registration help
  • Education and career counseling
  • Family member claim help
  • Help for homeless Veterans
  • VA home loan help
  • Insurance claim help and financial counseling
  • Pre-discharge claim help
  • Transition help
  • Updating direct deposit information
  • Vocational rehabilitation and employment help
Please contact us at 1-800-827-1000 for assistance.

Visitor Engagement Reporting Application-
Visitors seeking assistance from the Regional Office Public Contact Team are encouraged to schedule a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA).

Please go to VERA - Home ( to schedule an appointment. You will receive email confirmation of your appointment.



Office Status

Office Information

The Roanoke RO is open to the public from 8:30 a.m. to 4 p.m., Monday through Friday. Visitors may wear a face mask or covering when entering the Roanoke RO Poff Federal Building.

Roanoke Regional Office

210 Franklin Rd., SW
Roanoke, VA 24011
Fax: (540) 597- 1792
Monday-Friday, 8:30 a.m. to 4 p.m.