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Waco Regional Office

Services Offered by the Waco Regional Office

VA’s Waco Regional Office (RO) administers a variety of services, including Compensation, Pension, and Veteran Readiness and Employment for Veterans, Servicemembers, their families and survivors in Texas. We offer the following additional services:

  • Counseling about eligibility for VA benefits and how to apply
  • Information about VA health care and memorial benefits
  • Outreach to Veterans, including those who are homeless or at risk for homelessness and older, minority, and women Veterans
  • Public affairs

Visit Explore VA for an overview of VA’s benefits and services and for links to detailed eligibility and application information.

More About the Waco Regional Office

Serving Those Who Have Experienced Trauma or Harassment

The Waco RO is committed to assisting Veterans who have experienced sexual trauma or harassment while on active duty. A Women Veterans Coordinator (WVC) is available at the Waco RO arrange counseling for any Veteran—male or female—who has experienced these traumas. The WVC also makes presentations to female Veterans’ organizations and other groups concerning VA benefits and services for women.

Reaching Former Prisoners of War

We also make a special effort to reach former prisoners of war and their dependents by holding numerous outreach meetings throughout the RO’s service area. Our POW Coordinator organizes the events and provides in-depth briefings about VA benefits for former POWs. An information packet is also available to provide guidance on VA disability, death, and medical benefits.

Assisting Veterans Who Are Homeless

Waco RO employees are also committed to achieving the national goal of ending homelessness among Veterans by the end of 2015. We serve on homeless coalitions, participate in Stand Downs, and provide homeless shelters and agencies with VA benefits information and assistance. A Homeless Veterans Outreach Coordinator is also assigned full time to the Dallas VA Medical Center to help provide comprehensive services to Veterans who are homeless.

Addressing the Needs of Minority Veterans

To encourage awareness and use of VA benefits, the Minority Veterans Program Coordinator (MVPC) for the Waco RO makes presentations to minority Veterans groups and other organizations. VA benefits information and claims assistance are provided at Veteran outreach seminars and town hall meetings at various locations throughout the Waco RO service area.