The Waco Regional Office (RO) is open to the public Monday through Friday from 8:30 a.m. to 4:00 p.m. For information about visiting a Veterans Service Organization within the Waco RO, please contact the specific organization directly, as their operating status may vary from that of the RO.
Please note, the Waco satellite benefits claims office and VR&E office in Dallas were recently relocated to Arlington. For the new address, select the Other VA Facilities tab on the left.
Effective Thursday, July 29, 2021, the mandatory mask requirement, as directed by the VA Chief of Staff, will apply to all Federal employees, contractors, and visitors regardless of vaccination status, within the Waco Regional Office and outbased offices. This decision is based on CDC data which shows most of Texas as a “high community transmission” area. We will continue to monitor transmission rates very carefully and adjust protocols as appropriate to ensure the health of all of our employees, Veterans, contractors, and visitors.