Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Seattle Regional Office

Current Operating Status


Visitors seeking assistance from the Public Contact Team at the Seattle Regional Office are encouraged to schedule a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA).

VERA is a self-service portal that allows visitors to schedule, reschedule, and cancel appointments. If you would like to set up a future meeting with a Benefits Counselor, click the following link to VERA to set up an appointment. You will receive an email confirmation of your appointment.

Our Public Contact office is accepting walk-in appointments Monday through Friday from 8:00 am to 4:00 pm to help Veterans and family members. The Public Contact office is located on the 1st floor of the Henry M. Jackson Federal Building (1st Ave and Marion St). 

For more information, please visit our directions page

Veterans can continue to get information about benefits or file a claim for benefits by visiting our website at Veterans with claims-specific or other questions may request information via or telephone at 1-800-827-1000.

Remote identification proofing for Premium DS Logon accounts will only be available Tuesday through Friday from 8:00 am to 4:00 pm.