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Manila Regional Office

Meet Our Leadership Team

Mary Souza

Director: Mary Souza, Acting

Ms. Mary Souza was selected as the Assistant Director of the U.S. Department of Veterans Affairs (USDVA) Manila Regional Office and Outpatient Clinic, effective June 2015. Ms. Souza shares responsibility for the effective and efficient direction, control, and operation of medical and non-medical benefits administered by the USDVA for Veterans, dependents, and their survivors residing in the Philippines. These benefits include disability compensation, pension, education, vocational rehabilitation and the Filipino Veterans Equity Compensation (FVEC) program.

Prior to her current position, Ms. Souza served as the Executive Management Officer of the Department of Veterans Affairs Western Area Office from January 2014. She served as the primary advisor to the Area Director and the Area management staff in all aspects of quality and performance activities. She emphasized priorities established by the Secretary of the Department of Veterans Affairs and the Under Secretary for Benefits by providing expert guidance and direction to Area Regional Offices in order to achieve optimum performance in all program areas.

Ms. Souza began her career with the Veterans Benefits Administration in 1998 with the Portland VA Regional Office as a Veterans Claims Examiner. Her VA career has centered primarily in the Compensation and Pension business line where she assumed positions of increasing responsibility including Rating Specialist, Fiduciary and Field Examiner Supervisor, and Supervisory Veterans Service Representative (Coach). She has had the additional responsibilities as the Regional Office’s Women Veterans Coordinator, Military Outreach Specialist, Casualty Assistance Officer, Public Affairs Officer and Privacy Officer.

Vicki Randall

Clinic Manager: Vicki Randall

Vicki Randall became the Clinic Manager of the VHA Outpatient Clinic in Manila, Philippines on July 15, 2012. Ms. Randall began her VA career in January 2000.

Prior to her appointment in Manila, Ms. Randall served as the Health Systems Specialist to the Chief of Staff at the Oklahoma City VA Medical Center from July 2005 to July 2012. In 2010, the Medical Center Director expanded her duties and detailed Ms. Randall to serve as a contract liaison between VISN, local contracting staff and medical center leadership. She was responsible for analyzing requests for medical center contracts, leases, services, supplies, contract nursing homes, and community based outpatient clinics. Additional responsibilities included the transition of contracts to FTE and she identified opportunities to reduce cost of emergency equipment purchases, services and repairs. From January 2000 to July 2005, she served as the Education Coordinator where she developed the first education program for the Oklahoma City VA Medical Center. She chaired the VISN 16 Education Committee, assisted in the development of the Emerging VA Leadership Program (EVAL), the Leadership Development Institute (LDI) and VISN 16 Cornerstone Supervisory Training programs. She has chaired numerous local, regional and national committees. She has led multiple special projects, served as Acting Chief Logistics Officer, Acting Associate Director and Acting Medical Center Director.

Prior to joining the VA, she served as Director of Academic and Student Services at the University of Oklahoma Health Sciences Center.

Ms. Randall earned a Bachelor of Science in Health Services Administration from Oklahoma City University and a Master's in Education in Adult and Higher Education Administration from the University of Oklahoma.

Christian Mejia

Support Services Division Chief: Christian Mejia

Christian Mejia reported to the Manila Regional Office & Outpatient Clinic as Chief of the Support Services Division (SSD) on January 23, 2017. He serves as the station’s Chief of Finance, Administration, Logistics, and Facilities Support for VBA and VHA operations.

Prior to his current position, Mr. Mejia served as a Systems and Procedures Analyst in the Office of Resource Management at VA Central Office. In this position, he provided financial policy assistance and program oversight at various levels of the organization. Mr. Mejia managed the VBA-wide travel card and travel policy programs, and provided assistance to quality assurance teams during VBA site visits. Christian’s other responsibilities included assisting with VBA’s effort to reduce improper payments in compliance with the Improper Payments Elimination and Recovery Act (IPERA), assisting with the VBA-wide purchase card program, and serving as a Subject Matter Expert in VA-wide financial policy rewrite workgroups.

Mr. Mejia began his career with the Veterans Benefits Administration in 2006 with the Seattle Regional Office, and held positions in Finance and Accounting before becoming an Administrative Officer. In this position, he supported financial policy and process implementation and oversight. Christian managed multiple programs and projects at the RO including local implementation of financial systems, administrative systems, and minor construction and space layout projects.

Mr. Mejia is a graduate of the 2011 VBA Leadership Enhancement and Development (LEAD) Program, and has completed the VHA VISN 20 Supervisory Skills Training Program. He holds a Bachelors Degree in Finance from Seattle University and is currently pursuing his Masters Degree in Public Administration.

Dean Arcamo

Veterans Service Center Manager: Dean Jason T. Arcamo, Acting

Mr. Dean Jason T. Arcamo is currently serving as Acting Veterans Service Center Manager (VSCM), U.S. Department of Veterans Affairs (USDVA) Manila Regional Office and Outpatient Clinic, effective August 2017. As the Acting VSCM, he is responsible for the oversight and operations of all benefits administered by USDVA for Veterans, dependents, and their survivors living in the Philippines, which include disability compensation, pension, dependency and indemnity compensation (DIC), death pension, Filipino Veterans Equity Compensation (FVEC) program, education, and fiduciary program.  

Mr. Arcamo began his U.S. federal government career with the Philadelphia VA Regional Office in March 2002, serving our Veterans and their dependents as a Veterans Service Representative (VSR) in the Pension Management Center (PMC). He represented the Philadelphia PMC as part of the VETSNET Pension Validation Team in St. Petersburg, FL on August 21-25, 2006.  In September 2007, he served as PMC Senior Veterans Claims Examiner (Authorizer) and was detailed as Assistant Coach from September 2009 through December 2009.  In July 2011, he was subsequently promoted to the Supervisory Legal Administrative Specialist position in the National Call Center (NCC).  In December 2015, Mr. Arcamo was appointed as Assistant Veterans Service Center Manager (AVSCM) and reported to the Manila VA Regional Office as AVSCM on April 2017. 

Born in the Philippines, Dean spent his formative years in primary and secondary education in Cebu City, Philippines, graduating as high school Valedictorian (having engaged and won many public speaking competitions such as oratorical, declamation and extemporaneous public speaking competitions at the division, regional and national levels) before moving to the United States of America in 1993. He attended University of Central Florida (UCF) in Orlando, FL and graduated Summa Cum Laude with a B.A. degree in Philosophy (minor in Political Science - Pre-Law). 

Outside work, Dean actively served through his local church in New Jersey as a Sunday School teacher for adults and kids, newsletter editor, coach, and mentor to the youth. He also enjoyed serving the local community through nursing home visitations and feeding/serving meals to the homeless.  He loves to read, teach, travel (family road trips), as well as play basketball, ping-pong, and chess.