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Manchester Regional Office

Meet Our Leadership Team



Executive Director: Ena Lima

Ena Lima was appointed as the Executive Director of the Boston, Manchester and White River Junction VA Regional Offices (VAROs) in January 2022, where she had been serving as Assistant Director since August 2015. In this position, she is responsible for assisting the Director in the administration of disability compensation and veteran readiness and employment programs to 481,000 Veterans and their families residing in the states of Massachussets, New Hampshire and Vermont.  

Ms. Lima served as the Veterans Service Center Manager for the Indianapolis Regional Office from 2010 to 2015. During her tenure, she served as project manager and change management agent for the implementation of the Integrated Lab (ILAB), which became the catalyst for the Transformation Process Model (TPM) established nationally in 2012.  Prior to this role, she served as the Service Center Manager of the Hartford Regional Office from 2008 to 2010. Ms. Lima began her Veterans Affairs career in July 2000, as a Veterans Service Representative at the New York Regional Office.

Ms. Lima attended VBA’s Division Leadership Management Training program (DLMT) in 2006 and has participated in VBA’s Executive Coaching Course in 2011. She has served as an instructor for VBA’s Senior Management Training Course as well as a mentor for VBA’s LEAP.



Veterans Service Center Manager: Pamela Tebo-Piccione

Mrs. Tebo-Piccione began her career with the Department of Veterans Affairs, Veterans Health Administration in 1984.  She transferred her career to the Veterans Benefits Administration in 1992.

In February 2012 she was promoted as the Veterans Service Center Manager at the Manchester VA Regional Office.  Mrs. Tebo-Piccione oversees the administration of the disability compensation program for Veterans and their dependents living in New Hampshire. 

Mrs. Tebo-Piccione resides in New Hampshire with her husband and daughter.