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Manchester Regional Office

Meet Our Leadership Team


Acting Director: Matthew Braiotta

Matthew Braiotta was appointed as the Acting Director of the Boston, Manchester and White River Junction VA Regional Benefits Offices on September of 2021. He is responsible for administering the disability compensation and veteran readiness and employment programs in Massachusetts, New Hampshire and Vermont serving more than 481,000 Veterans and their families. 

Prior to Mr. Braiotta's assignment to the Boston, Manchester and White River Junction VA Regional Benefits Offices he was appointed as the Assistant Director of the New York VA Regional Office on March of 2020. As the Assistant Director, Mr. Braiotta was responsible for facilitating and supporting the New York VA Regional Office Director in administering more than $124 million per month in Federal non-medical benefits to approximately 540,721 Veterans and their dependents living in 31 Eastern counties of New York State. Mr. Braiotta is a combat Army veteran and a proud native of Suffolk County, Long Island. Prior to his appointment in New York, he served as the Senior Program Analyst for data warehousing in the Office Performance Analysis and Integrity, VBA Central Office Washington D.C. Mr. Braiotta started his career with VA as a wounded solider while recovering at Walter Reed Army Medical Center as a Budget Analyst Intern for VA Central Office. 



Assistant Director: Ena Lima

Ena Lima was appointed as Assistant Director of the Boston, Manchester and White River Junction VA Regional Offices in August 2015.  In this position, she is responsible for assisting the Director in the administration of disability compensation and veteran readiness and employment programs to 481,000 Veterans and their families residing in the states of Massachussets, New Hampshire and Vermont.  

Ms. Lima served as the Veterans Service Center Manager for the Indianapolis Regional Office from 2010 to 2015. During her tenure, she served as project manager and change management agent for the implementation of the Integrated Lab (ILAB), which became the catalyst for the Transformation Process Model (TPM) established nationally in 2012.  Prior to this role, she served as the Service Center Manager of the Hartford Regional Office from 2008 to 2010. Ms. Lima began her Veterans Affairs career in July 2000, as a Veterans Service Representative at the New York Regional Office.

Ms. Lima attended VBA’s Division Leadership Management Training program (DLMT) in 2006 and has participated in VBA’s Executive Coaching Course in 2011. She has served as an instructor for VBA’s Senior Management Training Course as well as a mentor for VBA’s LEAP.



Veterans Service Center Manager: Pamela Tebo-Piccione

Mrs. Tebo-Piccione began her career with the Department of Veterans Affairs, Veterans Health Administration in 1984.  She transferred her career to the Veterans Benefits Administration in 1992.

In February 2012 she was promoted as the Veterans Service Center Manager at the Manchester VA Regional Office.  Mrs. Tebo-Piccione oversees the administration of the disability compensation program for Veterans and their dependents living in New Hampshire. 

Mrs. Tebo-Piccione resides in New Hampshire with her husband and daughter.