Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Buffalo Regional Office

Visiting Hours


The Buffalo Regional Office is open and providing counseling and other services by appointment only.

Public Contact Hours:

Buffalo Regional Office: 8:30AM to 4:00PM

Fort Drum: 9:00AM to 3:00PM

Visitors seeking assistance from the Regional Office Public Contact Team are encouraged to schedule an appointment on the Visitor Engagement Reporting Application (VERA).

Please go to VERA - Home ( or use the camera on your smartphone to capture the QR code below to schedule an appointment. You will receive email confirmation of your appointment.

QR code for scheduling appointment

Veterans can get information about benefits or file a claim for benefits by visiting our website at Veterans with claims specific or other questions may request information via the following site: Ask VA or by telephone at 1-800-827-1000.

For questions regarding Loan Guaranty or Education benefits, assistance is available at:

To speak to a local Veteran Readiness & Employment Benefits representative please call 716-857-3372