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Buffalo Regional Office

Visiting Hours


The Buffalo Regional Office is open and providing counseling and other in-person services by appointment only.

Public Contact Hours:

Buffalo Regional Office: 8:00AM to 4:00PM

Fort Drum: 9:00AM to 3:00PM

To schedule an appointment with our Public Contact Team, please call 1-716-857-3062.

Veterans can continue to get information about benefits or file a claim for benefits by visiting our website at Veterans with claims specific or other questions may request information via Inquiry Routing & Information System (IRIS) at or telephone at 1-800-827-1000.