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Baltimore Regional Office

Meet Our Leadership Team

Executive Director: Antione L. Waller

Mr. Antione Waller was appointed Executive Director of the Baltimore Regional Office in July 2014. As Baltimore Regional Office Executive Director, Mr. Waller is responsible for the oversight of delivery of Compensation and Veteran Readiness and Employment benefits to over 383,790 Veterans and their beneficiaries living in Maryland and the surrounding counties. In October 2016, Mr. Waller expanded his leadership responsibilities by overseeing the National Capital Region Benefits Office in Washington, DC. Prior to this position, Mr. Waller served nearly 4 years as the Executive Director of the St. Paul Regional Office and nearly 2 years as Director of the Wichita Regional Office.

In addition to the Baltimore/National Capital Region Benefits Offices, Mr. Waller also provides leadership and oversight to 15 satellite benefits offices located in Maryland, DC and Northern Virginia.

Mr. Waller was born on Maryland’s Eastern Shore, Salisbury Maryland and received a Bachelor’s Degree from Salisbury State College, Salisbury, Maryland in 1984.  After graduating from college, he served as a commissioned officer in the United States Army from February 1985 to August 1989.

Mr. Waller is a 2010 graduate of the One-VA Senior Executive Candidate Development Program. In 2006, Mr. Waller graduated from the Department of Veterans Affairs Assistant Director Development Program (ADDP) and Federal Executive Institute (FEI). He is an alumnus of the Leadership VA (LVA) Class of 2003. Additionally, Mr. Waller’s professional accolades include the Harvard University John F. Kennedy School of Government.

Assistant Director: Lisa M. Green

Mrs. Lisa Green was selected as the Assistant Director at the Baltimore Regional Office and National Capital Region Benefits Office in May 2021. She is responsible for the oversight of the delivery of compensation and vocational rehabilitation benefits to over 383,790 Veterans and their beneficiaries living in Maryland, Washington, DC and Northern Virginia.  Prior to this position, Mrs. Green served nearly 5 years as Veterans Service Center Manager of the Baltimore Regional Office/National Capital Region Benefits Office.

Mrs. Green is a graduate of the Veterans Benefits Administration’s (VBA's) Leadership Development Program (LDP) Class of 2014 and the 2017 Leadership Coach Program (LCP).  She attended the University of Maine prior to joining the U.S. Marine Corps in 1988 serving as an Expeditionary Airfield Technician stationed at Beaufort, SC.  As a result of an early in-service injury, Lisa joined VA under the Veterans Health Administration in 1992. Utilizing the Veterans Disability Employment program, she first was a temporary medical clerk, and four months later secured a full-time position beginning her career with VA. 

In 2000, she was selected as a Veterans Service Representative (VSR) for VBA at the Togus Regional Office. Ms. Green served in a variety of positions within the Togus Maine Regional Office to include serving as a Supervisory VSR (Coach).  She departed the Togus Regional Office when she was selected as Assistant Service Center Manager of the Baltimore Regional Office in December 2014.

Mrs. Green is originally from Augusta, Maine. She is a lifetime member of the Disabled American Veterans Service Organization and Women Marines Association. During her personal time, she enjoys conducting outreach to Veterans in her local area. Having lost her mother and a sister to Huntington’s Disease, Lisa performs a large amount of charity work for the Maryland Affiliate for The Huntington’s Disease Society of America. She is dedicated to actively coordinating and participating in fundraising events and educating the community about Huntington’s in memory of her mother and sister. She is married with three grown children, grandmother of two and enjoys spending time with her Great Danes and Cane Corso.

Veterans Service Center Manager: Chantile Stovall

Ms. Stovall began her career with the Department of Veterans Affairs in August 2005 as a Vocational Rehabilitation Counselor (VRC) at the Alaska Regional Office. She also worked as a VRC for the Denver Regional Office as an out-based counselor in Colorado Springs. She administered benefits under the Chapter 31 Veteran Readiness and Employment program in this position. 

Ms. Stovall’s transition into management began in June 2009 with her selection as a participant in Veteran Readiness and Employment (VR&E) Service Managerial Enhancement Program. In December 2009, she was selected as the Assistant VR&E Officer at the National Capital Region Benefits Office (NCRBO), formerly known as the Washington Regional Office. She served as the Assistant VR&E Officer as the first-line supervisor for 30 FTEs. She was also responsible for providing program oversight to over 3,000 Chapter 31 participants. She was promoted to the VR&E Officer position in August 2013. Additionally, she served as the Acting VR&E Officer for the Baltimore Regional Office (BRO) beginning November 2016, when NCRBO realigned under the Baltimore Regional Office. Her responsibilities included oversight and management of work performed by 54 FTEs supporting the mission in the office and at fourteen out-based locations providing services to over 4,000 Veterans. 

In June 2020, Ms. Stovall was selected as the Assistant Service Center Manager for the Veteran Service Center at the Baltimore Regional Office/National Capital Region Benefits Office. She was charged with the oversight of disability and appeals claims processing for over 350,000 Veterans in the state of Maryland and the District of Columbia.

Ms. Stovall describes herself as a life-long student. She holds a Bachelor of Arts degree in Psychology and a Masters of Education in Rehabilitation Counseling. She is also a graduate of the Employee Development & Training Leadership Coaching Program and a 2018 Leadership And Enrichment Program (LEAP) graduate.

Veteran Readiness and Employment (VR&E) Officer: (Currently Vacant)

Chief of Support Services Division: Shanese Strand

Ms. Strand was selected as the Chief of the Support Services Division at the Baltimore Regional Office (BRO) and the National Capital Region Benefits Office (NCBRO) in September 2021. She is responsible for the oversight of the Financial and Administrative operations, including Payroll and Budgeting, Procurement, Auditing, Compliance, Facilities & Fleet Management, Mailroom, PIV & Security, Records Management, Credit Card Management, and Continuity of Operations.

Prior to this position, Ms. Strand served as the Northern Virginia District’s (NOVA) Business for the Virginia Department of Transportation (VDOT) for nearly seven years.

Ms. Strand, a native of the Eastern Shore of Virginia, and is a graduate of North Carolina Agricultural and Technical State University (Bachelor of Science in Finance), Shenandoah University (Master of Business Administration) with a Graduate Certificate in Information Systems and Computer Technology. Ms. Strand is a 2019 Leadership Effectiveness and Development (LEAD) Graduate.

She is an avid reader and is very passionate about literacy. She volunteers at a Literacy Book Club for adults with disabilities through the Junior League of Washington where she is a committee member of the Literacy Event Planning Committee, a Presidential Appointee, and former Vice Chair for the Innovation & Incubation Committee (formerly known as the Diversity & Inclusion Task Force). She is also a board member for the Virginia Chamber Orchestra.