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Chicago Regional Office


Schedule an Appointment Here

To schedule, reschedule or cancel an appointment please follow the link below.

Visitor Engagement and Reporting Application (VERA)

The Chicago Regional Office is open by appointment only. Visitors seeking assistance from the Public Contact Team at the Chicago Regional Office are encouraged to schedule an appointment on the Visitor Engagement Reporting Application (VERA). VERA is a self-service portal which allows visitors to schedule, reschedule, and cancel appointments. Please go to VERA to schedule the appointment. You will receive email confirmation of your appointment. 

Need to speak with a Representative please call (800) 827-1000

For other inquiries related to Veterans Readiness and Employment, please call (312) 980-4458.


Office Status

Office Information

Chicago Regional Office

2122 West Taylor St.
Chicago, IL 60612
Monday-Friday, 8am-4pm



Some regional offices have re-opened with limited hours and services. We may be screening visitors due to COVID-19. For your safety and convenience we continue to offer help online and by phone.

View the VBA Claims Inventory