Visitors seeking assistance from the Regional Office Public Contact Team are encouraged to schedule a virtual or in-person appointment on VERA. You'll receive an email confirmation of your appointment.
If you're having difficulty using the VERA application or want to speak to a local representative directly to ask a benefits related question, please contact us at 207-621-6938, Monday through Friday from 8:30 a.m. to 4 p.m.
Do you only need to drop off claim related documentation? If so, and you do not require an appointment please use the VBA Drop Box found at the screening entrance to Building 205.
Please note Veterans can access information or ask questions about their benefits by calling:
Phone: 1-800-827-1000 or 1-800-MYVA411 (1-800-698-2411)
Veterans also have the option to check the status of a claim or appeal, view payment history, upload evidence to support a claim or appeal, file for a VA disability increase, or file a claim for compensation by visiting www.va.gov and follow the instructions for "Direct Upload Tool." Veterans will be required to create an ID.me account.
Department of Veterans Affairs
Claims Intake Center
PO Box 4444
Janesville, WI 53547-4444
Department of Veterans Affiars
Veterans Readiness & Employment (VR&E) Intake Center
PO Box 5210
Janesville, WI 53547-5210
You may be entitled to a Native allotment selection, if you are an Alaska Native Vietnam Veteran who served between 1964 and 1971, AND have not received a Native allotment, OR are an heir to someone who meets the above criteria. For more information, visit the Bureau of Land Management website.
External Link Disclaimer: This page contains links that will take you outside the Department of Veterans Affairs website. VA does not endorse and is not responsible forthe content of the linked websites.