The Veterans Benefits Guide highlights VA benefits and services available for transitioning service members and their families is now available in print and digital publication.
The Des Moines VA Regional Office and our offices at the Des Moines & Iowa City VA Medical Centers are open to the public for most normal business. We are accepting Walk-ins, but to limit potential exposure, we would prefer you schedule a meeting. Our Public Contact Team (PCT) also has options available if you would like to speak with one of our Benefits Counselors virtually. The virtual options are by appointment only.
How to schedule an appointment (hyperlink or QR Code):
Des Moines Regional Office Interviews - https://v2.waitwhile.com/welcome/departmentofveterans5
Des Moines VA Medical Center Interviews - https://v2.waitwhile.com/welcome/desmoinesvamc
Iowa City VA Medical Center Interviews - https://v2.waitwhile.com/book/iowacityvamc/service
Other options to contact us:
You may also contact us via email at: PCTC.VBADES@va.gov or telephone: 515-323-7464 (Des Moines) or 319-338-0581 x6244 (Iowa City). We will respond to your questions as quickly as possible.
If you have a My HealtheVet Platinum account, you can send us a secure message by signing into your account; selecting secure messaging and using the following group:
(Central Iowa VAMC) CI-VBA PublicContact$ or (Iowa City VAMC) IC-VBA Questions$
You can also contact us via IRIS (https://iris.custhelp.va.gov “ask a question”) or by calling 1-800-827-1000 for a National Call Center representative who can route any inquires to our office. Please be advised, response times will be slower.