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Des Moines Regional Office

 

Inside Veterans Benefits

2019 Novel Coronavirus (2019-nCoV), portrayed in an illustration created at the CDC. ALISSA ECKERT, MS; DAN HIGGINS, MAMOur Response to COVID-19

We appreciate your patience as we continue to work with you during this time of crisis.

Read VBA's response »

Des Moines VA Regional Office Interviews

The Des Moines VA Regional Office and our offices at the Des Moines & Iowa City VA Medical Centers are open to the public for most normal business.  We are accepting Walk-ins, but to limit potential exposure, we would prefer you schedule a meeting. Our Public Contact Team (PCT) also has options available if you would like to speak with one of our Benefits Counselors virtually.  The virtual options are by appointment only.  

How to schedule an appointment (hyperlink or QR Code):

Des Moines Regional Office Interviews - https://v2.waitwhile.com/welcome/departmentofveterans5

Des Moines RO QR Code

Des Moines VA Medical Center Interviews - https://v2.waitwhile.com/welcome/desmoinesvamc

Des Moines VAMC QR Code

Iowa City VA Medical Center Interviews - https://v2.waitwhile.com/book/iowacityvamc/service

Iowa City VAMC QR Code

Other options to contact us:

You may also contact us via email at: PCTC.VBADES@va.gov or telephone: 515-323-7464 (Des Moines) or 319-338-0581 x6244 (Iowa City). We will respond to your questions as quickly as possible.

If you have a My HealtheVet Platinum account, you can send us a secure message by signing into your account; selecting secure messaging and using the following group:

(Central Iowa VAMC) CI-VBA PublicContact$ or (Iowa City VAMC) IC-VBA Questions$

You can also contact us via IRIS (https://iris.custhelp.va.gov “ask a question”) or by calling 1-800-827-1000 for a National Call Center representative who can route any inquires to our office. Please be advised, response times will be slower.




 

 

Office Status

Office Information

Des Moines Regional Office

210 Walnut St.
Des Moines, Iowa 50309
Monday-Friday, 8 am - 4 pm

Announcement

Announcement

Some regional offices have re-opened with limited hours and services. We may be screening visitors due to COVID-19. For your safety and convenience we continue to offer help online and by phone.

Check Your Disability and Survivor Claims Status www.ebenefits.va.gov
View the VBA Claims Inventory