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Atlanta Regional Office


Local Events and Happenings

In-person Services By Appointment Only

The Atlanta Regional Office (RO) is open for in-person benefits service by appointment only. Appointments must be scheduled in advance and walk-ins are not permitted. Telephone appointments are also available if you do not want to visit the RO during this time. It’s easy to make an appointment:

  • Compensation and Pension Benefits: call (404) 929-6000 between 8:00 am and 4:00 pm to schedule an appointment or use Microsoft Edge or Google Chrome to access the Virtual Appointment Service website at
  • Veteran Readiness and Employment Benefits: call (404) 929-6000 between 8:00 am and 4:00 pm to schedule an appointment.

For questions regarding Loan Guaranty or Education benefits, assistance is available at:

  • Loan Guaranty Benefits: 1-877-827-3702
  • Education Benefits: 1-888-442-4551

Guidelines when visiting the RO for an in-person appointment:

    1. A facemask is required for all visitors.

    2. Visitors must be able to respond negatively to all screening questions that will be asked upon entrance to the building. Screening questions can be found here: Covid-19 Screener (

    3. Visitors may only be accompanied by one caregiver if needed during their appointment.

    4. Please arrive no earlier than 15 minutes prior to your appointment.

Atlanta Regional Office Announcements

Virtual Veterans Claims Clinic (Appointment Only)

Date & Time: Thursday, December 9, 2021 | 4 p.m. – 6 p.m.

The Atlanta Regional Office will host a Virtual Veterans Claims Clinic from 4 p.m. to 6 p.m. on Thursday, December 9, 2021. The Virtual Veterans Claims Clinic will be staffed by Regional Office employees from Compensation ready to virtually assist Veterans one-on-one with specific questions regarding their claims. The Virtual Veterans Claims Clinic will be available by appointment only.

To schedule a virtual appointment, please dial 404-929-3100 between 8 a.m. and 4 p.m., beginning Monday, November 22, 2021 until Wednesday, December 8, 2021.

NOTE: Please upload any documents for your appointment to no later than Wednesday, December 8, 2021.

Inside Veterans Benefits

2019 Novel Coronavirus (2019-nCoV), portrayed in an illustration created at the CDC. ALISSA ECKERT, MS; DAN HIGGINS, MAMOur Response to COVID-19

We appreciate your patience as we continue to work with you during this time of crisis.

Read VBA's response »

Veteran Rapid Retraining Assistance Program (VRRAP)

On March 11, 2021, the Department of Veterans Affairs (VA) launched VRRAP for Veterans who have lost their jobs due to the COVID-19 pandemic.  Veterans participating in VRRAP can receive education and training for high-demand occupations, which is determined by the Commissioner of Labor Statistics.  Veterans will receive up to 12 months of tuition and fees and a monthly housing allowance based on Post-9/11 GI Bill rates.  To learn more about VRRAP and how to apply for the program, Veterans can visit  Veterans can also contact the Education Call Center at 888-442-4551 between 7 a.m. - 6 p.m. EST, Monday-Friday to speak with a VA education representative. 

Are you an Alaska Native Vietnam-era Veteran?

You may be entitled to a Native allotment selection, if you are an Alaska Native Vietnam Veteran who served between 1964 and 1971, AND have not received a Native allotment, OR are an heir to someone who meets the above criteria. For more information, visit the Bureau of Land Management web site or read their flyer.

External Link Disclaimer:
By clicking on the links above you will leave the Department of Veterans Affairs Website. VA does not endorse and is not responsible for the content of the linked websites.

Office Information

Atlanta Regional Office

1700 Clairmont Road
Decatur, GA 30033
Monday–Friday, 9am–4pm



Some regional offices have re-opened with limited hours and services. We may be screening visitors due to COVID-19. For your safety and convenience we continue to offer help online and by phone.

View the VBA Claims Inventory