Al Bocchicchio was appointed Director of the Atlanta Regional Office (RO) on April 13, 2008. Prior to this appointment, Mr. Bocchicchio served as the Executive Management Officer in the Office of Field Operations (OFO). In his current position, Mr. Bocchicchio is responsible for administering benefits and services to the estimated 773,000 Veterans, Servicemembers, their families and survivors living in Georgia. The Atlanta RO administers approximately $1.4 billion in annual federal benefits. These benefits include compensation, vocational rehabilitation and employment, and loan guaranty. The Atlanta RO is also one eight VA Regional Loan Centers within VA.
After receiving his Bachelor of Science degree from LaSalle University, Mr. Bocchicchio began his VA career in 1990 as a Veterans Claims Examiner at the Philadelphia Regional Office and Insurance Center.
Patrick Zondervan was appointed Assistant Director at the Atlanta Regional Office (RO) in June 2015. Prior to this appointment, He served as the Veterans Service Center manager for the San Diego Regional Office from August 2010 to June 2015. He was responsible for oversight of the delivery of compensation and Pension benefits, military outreach services, and educational benefits. He began his career as a Veterans Service Representative at the St. Petersburg Regional Office in February 2001. He assumed positions of increasing responsibility including assistant coach , coach, and assistant veterans service center manager at the VA Regional Office in Phoenix, Arizona.
Prior to joining the Veterans Benefits Administration, Mr. Zondervan served as a noncommissioned officer in the Judge Advocate General Corps in the United States Army from 1997 to 2005.
Ursula Britt was appointed Assistant Director at the Atlanta Regional Office (RO) in January 2012. In this position, she is responsible for the effective and efficient direction, control and operation of benefits delivery to Georgia Veterans, their dependents and their beneficiaries. She oversees the day-to-day operations of the Education, Loan Guaranty, and Vocational Rehabilitation & Employment divisions. Prior to her appointment, Ms. Britt served as a Lead Management Analyst and Budget Officer in VBA's Office of Field Operations (OFO) in Washington, D.C. In this role, she assisted the Deputy Under Secretary for Field Operations in the oversight of 57 regional offices. Ms. Britt began her VA Career in 2001 as a Veterans Service Representative in the Winston-Salem RO.
Ms. Britt graduated from East Carolina University in 2001 with a Bachelor of Science degree in Management Information Systems.
Randy Rudeseal was appointed to the Loan Guaranty Officer position in January 2014. Prior to this position, he served as the Assistant Loan Guaranty Officer at the Atlanta Regional Office (RO) beginning in May 2012. Mr. Rudeseal also served as Valuation Officer, a position held beginning February 2005. He began his VA career in 1991 as a Program clerk at the Atlanta RO. He earned his Real Estate degree from the University of Georgia.
Stephanie DiBello was appointed Veterans Service Center Manager at the Atlanta Regional Office (RO) in October 2014. In this capacity, she is responsible for administering compensation benefits and services to Georgia Veterans.
She began her VA career in the Winston-Salem Regional Office as a Veterans Service Representative. In October 2003, Ms. DiBello moved to Washington DC to serve as a Lead Management Analyst in the Office of Field Operations responsible for coordinating and implementing policy in regional offices and accessing its impact. In January 2007, she relocated to the Atlanta metro area after being selected as an Assistant Veterans Service Center Manager at the Atlanta Regional Office.
Ms. DiBello attended Catawba College and obtained a Bachelor of Arts degree with a major in French.
Amy Thompson has served in this position since February 2009 and, previously the Assistant VR&E Officer. .
She began her VA career in July 2001 as an evaluator charged with creating an in-house testing program. As case numbers grew, she assumed a caseload and still served as the Assessment Team Leader. She also acted as back up for an Employee Assistance Program counselor and oversaw contracting services.
Prior to working at VA, Ms. Thompson was a rehabilitation counselor in private rehabilitation services for 16 years. She coordinated workers’ compensation, long-term disability, and liability cases for those with a variety of physical and psychological disabilities. Ms. Thompson conducted vocational assessments, employability assessments, labor market surveys, job analyses, transferable skills analyses, medical care coordination, plan development, and placement services. She also worked on federal workers’ compensation cases and provided expert testimony in Social Security, railroad retirement, and liability cases.
Ms. Thompson earned a Master of Health Science in Rehabilitation Counseling from the University of Florida and a bachelor’s degree from Emory University.