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Albuquerque Regional Office


Visitor Engagement Reporting Application (VERA)

Visitors seeking assistance from our Public Contact Team are encouraged to schedule a virtual or in-person appointment on VERA.

Please follow go to VERA to schedule an appointment. You will receive email confirmation of your appointment.

Public Contact Office Open

Our Public Contact office is open Monday through Friday from 9am-2:30pm to help Veterans and family members with no appointment needed.

In addition, we have staff at the Raymond G. Murphy VA Medical Center on Tuesdays, Wednesdays and Thursdays from 8:00 am to 3:30 pm. They're located in the Eligibility department by the main entrance. 

Assistance is also available by contacting our National Call Center at 1-800-827-1000 or by submitting an online inquiry through the Ask VA Information System portal Contact Us | Veterans Affairs (
You may mail or fax Veteran compensation claims and evidence to:

Department of Veterans Affairs
Claims Intake Center
PO Box 4444
Janesville, WI 53547-4444

Fax Toll Free: 844-531-7818

You may mail or fax Veteran claims for pension and/or survivors benefits and evidence to:

Department of Veterans Affairs
Pension Intake Center
P.O. Box 5365
Janesville, WI 53547-5365

Fax Toll Free 844-655-1604


Office Status

Office Information

Albuquerque Regional Office

Dennis Chavez Federal Bldg
500 Gold Ave., SW
Albuquerque, NM 87102
Monday–Friday, 9am–2:30pm