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Albuquerque Regional Office


Visitor Engagement Reporting Application (VERA)

Visitors seeking assistance from the Regional Office Public Contact Team are encouraged to schedule a virtual or in-person appointment on VERA.

Please follow go to VERA - Home ( to schedule an appointment. You will receive email confirmation of your appointment.

Public Contact Office Open

Our Public Contact office is currently open Monday through Friday from 9am-2:30pm to help Veterans and family members with no appointment needed.

In addition, we have staff at the Raymond G. Murphy VA Medical Center on Tuesdays/Wednesdays/Thursdays from 8am-3:30pm. They are located in the Eligibility department by the main entrance. 

Assistance is also available by contacting our National Call Center at 1-800-827-1000 or by submitting an online inquiry through the Ask VA (AVA) Information System portal Contact Us | Veterans Affairs (
You may mail or fax Veteran compensation claims and evidence to:

Department of Veterans Affairs
Claims Intake Center
PO Box 4444
Janesville, WI 53547-4444

Fax Toll Free: 844-531-7818

You may mail or fax Veteran claims for NSC pension and/or survivors benefits and evidence to:

Department of Veterans Affairs
Pension Intake Center
P.O. Box 5365
Janesville, WI 53547-5365

Fax Toll Free 844-655-1604


Office Status

Office Information

Albuquerque Regional Office

Dennis Chavez Federal Bldg
500 Gold Ave., SW
Albuquerque, NM 87102
Monday–Friday, 9am–2:30pm



Some regional offices have re-opened with limited hours and services. We may be screening visitors due to COVID-19. For your safety and convenience we continue to offer help online and by phone.

Check Your Disability and Survivor Claims Status
View the VBA Claims Inventory