Mitzi A. Marsh was appointed Director of the St. Louis VA Regional Office (RO) on November 2, 2014. In this position, she is responsible for 1,224 employees. The St. Louis RO administers a variety of services and benefits including Compensation and Pension, Veteran Readiness and Employment, National Call Center, Education (covering 18 states), Centralized Support processing the nation’s Freedom of Information Act and Privacy Act requests, Integrated Disability Examination System (IDES), special adaptive housing grants, benefits counseling, outreach services for the homeless, elderly, minority, and woman Veterans, and public affairs activities. The St. Louis RO benefits programs annually pay over $1.9 billion in benefits to over 125,000 Veterans and their beneficiaries. Ms. Marsh is responsible for executing a budget of over $93 million. Prior to this appointment, Ms. Marsh was the Director of the Wichita VA Regional Office since 2011. Read Ms. Marsh's complete biography.
Ms. Bonnett was appointed Assistant Director of the St. Louis VA Regional Office in June 2018. Prior to this appointment, Ms. Bonnett was the Veterans Service Center Manager of the San Diego Regional Office since 2015.
Mr. Duran was appointed Assistant Director of the St. Louis VA Regional Office in June 2019. Prior to this appointment, Mr. Duran was the Acting Executive Management Officer in the Office of Human Capital Management. He is a Veteran of the United States Marine Corps.
Gary Moore accepted the position of Veterans Service Center Manager in January 2016. He previously served as Assistant Veterans Service Center Manager at the St. Louis Regional Office, a position held since March 2013. He served 20 years in the U.S. Navy.
Ms. Austin accepted the position of Chief, Centralized Support Division on December 10, 2017. She previously served as Section Chief, Education Division at the St. Louis Regional Office for one year and Chief, Customer Service Division at the Records Management Center for six years prior to her current position.
Ms. Brown was appointed Education Officer of the St. Louis VA Regional Office in January 2020. Prior to this appointment, Ms. Brown was the Acting Assistant Director of the St. Louis VA Regional Office, appointed in October 2019, Assistant Director of the Records Management Center (RMC), a position held since July 2017, and as the Chief of the Veterans Affairs Liaison Office (VALO) of the Records Management Center since 2015.
Marvin Sanchez accepted the position of Nataional Call Center Manager in November 2019. He previously served as Supervisory Legal Administrative Specialist at the St. Louis Regional Office National Call Center, a position held since February 2018. He served 7 years in the U.S. Navy.
Heather Shade was appointed Veteran Readiness and Employment Officer in October 2019. Prior to this appointment, between 2013 and 2019, she served as the VR&E Officer for Wichita Regional Office. In her VA career she has been the Employment Coordinator for Wichita Regional Office and served as a Vocational Rehabilitation Counselor for the Anchorage Regional Office..
Angela D. Nash accepted the position of Chief of Support Services in May of 2014. She previously served as the Director of Barrancas National Cemetery in Pensacola Florida, a position held since October of 2010. Ms. Nash has over 21 years of Federal government experience in the Department of Veterans Affairs.