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Pittsburgh Regional Office

Meet Our Leadership Team


Jennifer Vandermolen 

Director: Jennifer Vandermolen

Jennifer Vandermolen was appointed Director of the Pittsburgh RO on Oct. 23, 2011. She administers benefits and services to more than 450,000 Veterans in the RO’s service area. Her duties also extend to Veterans living in most foreign countries and those moving through two Benefits Delivery at Discharge sites located in Germany and Korea. Ms. Vandermolen has more than 20 years of experience in VA benefits administration.

Rick Matthews

Assistant Director: Rick Matthews

Rick Matthews was appointed Assistant Director of the Pittsburgh VA Regional Office on September 30, 2018. Mr. Matthews began his VA career as a Veterans Service Representative in the Winston-Salem Regional Office in 2005 and has served in roles of increasing responsibility in VA Central Office and the Saint Paul Pension Management Center. A Veteran of the United States Air Force, he earned a BBA from LeTourneau University in Longview, Texas and an MBA from Wake Forest University in Winston-Salem, NC.


Veterans Service Center Manager: Cythnia McJunkin

Cynthia M. McJunkin was appointed Veteran Service Center Manager (VSCM) of the Pittsburgh Regional Office, effective April 26, 2015.  Prior to her selection as the VSCM of Pittsburgh, Cynthia served as the Assistant Veterans Service Center Manager (AVSCM) in Buffalo, NY.



Elizabeth Lucas

Vocational Rehabilitation and Employment Officer: Elizabeth Lucas

Elizabeth Lucas was promoted to Vocational Rehabilitation and Employment Officer in August 2015. She previously served as a Vocational Rehabilitation Counselor at the Pittsburgh Regional Office prior to assuming this role.