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New Orleans Regional Benefit Office

Meet Our Leadership Team


Mark A. Bologna

Director: Mark A. Bologna

Mark A. Bologna was appointed Director of the New Orleans Regional Office (RO) on Sept. 25, 2011. He administers benefits and services to 305,000 Veterans, Servicemembers, their families and survivors in Louisiana, including payment of approximately $640 million in annual benefits. Prior to his current appointment, Mr. Bologna was Executive Director for the Veterans Benefits Management System initiative in Washington, D.C.

Debbie J. Biagioli

Assistant Director: Debbie J. Biagioli

Debbie J. Biagioli was appointed to this position in December 2009. She assists the Director with benefits and services delivery and administration of Vocational Rehabilitation and Employment programs to Veterans in 64 Louisiana counties.

Carolyn Seymour-Pannell

Vocational Rehabilitation and Employment Officer: Carolyn Seymour-Pannell

Carolyn Seymour-Pannell was promoted to this position in April 2010. She has also served as a Rehabilitation Site Supervisor for the Department of Rehabilitation Counseling at Louisiana State University Health Sciences Center.

Steve Kelly

Veterans Service Center Manager: Steve Kelly

Steve Kelly was appointed to this position in March 2007. He administers Compensation and Pension programs and provides other assistance regarding VA benefits and services to Veterans, Servicemembers, their families and survivors in the RO’s service area.