Beginning March 29, 2021, the VA Regional Office (VARO) will be open to the public Monday - Friday, 8:00a.m. - 4:00p.m. A limited number of visitors will be allowed in the waiting room and when full, visitors will be asked to wait in their vehicle until social distancing requirements can be met.
We understand some may still be uncomfortable with visiting the VARO in person, so we will continue to provide assistance via a dedicated phone line manned by our Public Contact Team, Monday - Friday, 7:00 a.m. - 5:00 p.m., to answer general or claim-related questions, to include status updates for pending claims.
If you would like to speak with one of our Public Contact Team Representatives, please call (501) 370-3829 and someone will be happy to assist you.