Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
eBenefits Access Your VA & DoDo Benefits 24-7

Denver Regional Office

Meet Our Leadership Team


M. Renaye Murphy 

Director: Melanie Renaye Murphy

Ms. Renaye Murphy was appointed Director of the Denver Regional Office effective May 2014. She is responsible for administering Compensation and Vocational Rehabilitation and Employment benefits to approximately 447,000 Veterans and their families living in Colorado and Wyoming. She oversees the delivery of Loan Guaranty benefits to Veterans in an eight state region including Colorado, Wyoming, Montana, Washington, Oregon, Idaho, Alaska and Utah. Ms. Murphy is an executive board member of the Federal Regional Interagency Council on Homelessness. She serves as the Field Leader for the Veterans Service Representative Skills Certification Design Team. She previously served as a Carey Award Examiner. Ms. Murphy received a bachelor’s degree from San Francisco State University. She is a graduate of VA’s Assistant Director Development program, and previously participated as a mentor for VA’s Leadership Development program. She is a graduate of Office of Personnel Management’s Management Development Seminar and the Federal Executive Institutes's Leadership for a Democratic Society.

Ms. Murphy began her VA career in 1998 at the Regional Office in Oakland, CA, and worked in Regional Offices in Portland, OR; Houston, TX; and Seattle, WA before moving to Denver in 2010.

Christopher Holly 

Assistant Director: Christopher Holly

Mr. Christopher Holly was appointed as the Assistant Director of the Denver Regional Office in October 2014. Prior to this appointment Mr. Holly served as the Deputy Chief of Staff, Veterans Benefits Administration (VBA). Previous positions in VBA included Interim Director of VBA Corporate Communications and Co-Chair of the VBA Labor Management Forum. Mr. Holly also was the Executive Assistant to the Principal Under Secretary in VBA and the Special Assistant for Strategic Planning.

Mr. Holly retired as a Lieutenant Colonel. He served 24 years in the United States Army as an Infantry Officer, Master Parachutist and a Ranger. Mr. Holly served as an Advisor in Al Anbar, Iraq; and a Professor of Military Science at the University of Kentucky and Eastern Kentucky University. Mr. Holly earned a Bachelor’s degree from Old Dominion University and a Master’s degree from Webster University.

Katie Claussen 

Veterans Service Center Manager:  Katie Claussen

Katie Claussen was appointed as the Denver Veterans Service Center Manager in February 2018. Ms. Claussen is responsible for the administration of compensation benefits and services to 411,683 Veterans, their families and survivors in Colorado.

Prior to this appointment Ms. Claussen served as the Assistant Veterans Service Center Manager in Denver. Ms. Claussen began her career in Lincoln, NE, as a Veterans Service Representative in 2005 and moved to Washington D.C. as a Program Analyst for the Office of Business Process Integration in 2008. From there, she moved to St. Petersburg, FL, and began her management career moving through the ranks as an Assistant Coach, Coach, and Assistant Veterans Service Center Manager. 

Andrew Post 

Home Loan Guaranty Officer: Andrew Post

Mr. Andrew Post oversees the VA Home Loan Guaranty program, including the Specially Adapted Housing and the Native American Direct Loan programs, for the Denver RLC service area. Mr. Post began his VA career in 2001 when he was drawn to work for the Department of Veterans Affairs and be an advocate and assist Veterans. Mr. Post began his career as a Program Clerk at the Denver VARO and over the next twelve years he was steadily promoted into several positions within Loan Guaranty. Mr. Post occupied such positions in Loan Guaranty such as Assistant Loan Technician, Loan Technician, Senior Loan Technician, and Servicing Officer. In June 2013 Mr. Post was promoted to Assistant Loan Guaranty Officer and in April 2015 was selected as the Loan Guaranty Officer.

Mr. Post graduated from University of Northern Colorado in 2001. He holds a B.A. in Sociology with an emphasis on Criminal Justice and Education.

Jim Ziruolo 

Vocational Rehabilitation & Employment (VR&E) Officer: Jim Ziruolo

Jim Ziruolo was named to this position in August 2010. Prior to arriving in Denver, he was the VR&E Officer in Houston RO. Mr. Ziruolo also worked as the Assistant VR&E Officer in Seattle. Mr. Ziruolo began his VA career in 1989 as a Vocational Rehabilitation Specialist in Columbus, Ohio, after graduating from Kent State University with a Master of Education.

Mr. Ziruolo completed VA’s Division Leadership and Management Training at the Veteran Benefits Academy in Baltimore in February 2004.

Mr. Ziruolo served in the Air Force/Air Force Reserves for 22 years. During that time, he logged 3,500 hours of flight time as a C-130 Flight Engineer.