Denver Regional Office

Director: Michael P. Rohrbach

Michael P. Rohrbach was appointed Director of the VA Denver and Cheyenne Regional Offices effective March 14, 2021. As Director, he is responsible for administering VA benefits and services to a population of approximately 450,000 Veterans and their families living in Colorado and Wyoming. This includes administering approximately $2.2 billion in annual Compensation and Pension benefits and Veteran Readiness and Employment services.

Prior to this appointment, Mr. Rohrbach served as Assistant Director of the VA Portland and Anchorage Regional Offices providing executive oversight of approximately 285 employees administering VA benefits and services to a population of approximately 380,000 Veterans and their families living in Alaska, Oregon and five southwest counties of Washington state. This included the administration of approximately $1.7 billion in annual Compensation and Pension benefits and Veteran Readiness and Employment Services.

Mr. Michael Rohrbach is a graduate of the University Of South Florida’s School Of Business and a Veteran of the United States Marine Corps.

Assistant Director: Katie Claussen

Katie Claussen was appointed the Assistant Director of the Denver and Cheyenne Regional Offices effective March 27, 2022. Ms. Claussen is responsible for the executive oversight of approximately 340 employees administering VA benefits and services to a population of approximately 450,000 Veterans and their families living in Colorado and Wyoming. This includes administering approximately $2.2 billion in annual Compensation and Pension benefits and Veteran Readiness and Employment services.

Prior to this appointment, Ms. Claussen served as the Veterans Service Center Manager and Assistant Veterans Service Center Manager in Denver. Ms. Claussen began her career in Lincoln, NE, as a Veterans Service Representative in 2005 and moved to Washington D.C. as a Program Analyst for the Office of Business Process Integration in 2008. From there, she moved to St. Petersburg, FL, and began her management career moving through the ranks as an Assistant Coach, Coach, and Assistant Veterans Service Center Manager. 

Veterans Service Center Manager: Catherine Dolan

Catherine Dolan currently serves as the Veterans Service Center Manager for the Denver Regional Office. She was appointed to this role in June 2022 after serving as the Assistant Veterans Service Center since 2013.

Ms. Dolan provides executive oversight for 245 employees administering VA benefits and services to a population of approximately 415,000 Veterans across the state of Colorado. She is the program manager who oversees the processing of claims for the biological children with spina bifida and birth defects of Vietnam Veterans and certain Korean and Thailand covered service under the 38 USC Chapter 18 program which is exclusively processed by the Denver Regional Office.

Ms. Dolan started her career with the Seattle VA Regional Office in 2007 as a Veterans Service Representative (VSR).  Throughout her time as a VSR, she was detailed as a Management/Program Analyst in which she managed budgets, overtime allocation, and reviewed workload for the station. Ms. Dolan also served as a Rating Veterans Service Representative (RVSR) and then an Assistant Coach. She became a Coach in 2011 and during her tenure as an Assistant Coach and Coach, she managed over 150 employees to include a Pre-Development Team, Rating Team, Trainee Team, and an Appeals Team. She also managed a Help Team to assist the Seattle Disability Rating Activity Site (DRAS).

Prior to working for the Department of Veterans Affairs, she was as a Teleservice Representative for the Social Security Administration. She graduated from Seattle University with a Bachelor of Arts in Communications.

Veteran Readiness and Employment (VR&E) Officer: Jim Ziruolo

Jim Ziruolo was named to this position in August 2010. Prior to arriving in Denver, he was the VR&E Officer in Houston RO. Mr. Ziruolo also worked as the Assistant VR&E Officer in Seattle. Mr. Ziruolo began his VA career in 1989 as a Veteran Readiness and Employment Specialist in Columbus, Ohio, after graduating from Kent State University with a Master of Education.

Mr. Ziruolo completed VA’s Division Leadership and Management Training at the Veteran Benefits Academy in Baltimore in February 2004.

Mr. Ziruolo served in the Air Force/Air Force Reserves for 22 years. During that time, he logged 3,500 hours of flight time as a C-130 Flight Engineer.