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Denver Regional Office

Meet Our Leadership Team


Director: Michael P. Rohrbach

Michael P. Rohrbach was appointed Director of the VA Denver and Cheyenne Regional Offices effective March 14, 2021. As Director, he is responsible for administering VA benefits and services to a population of approximately 450,000 Veterans and their families living in Colorado and Wyoming. This includes administering approximately $2.2 billion in annual Compensation and Pension benefits and Veteran Readiness and Employment services.

Prior to this appointment, Mr. Rohrbach served as Assistant Director of the VA Portland and Anchorage Regional Offices providing executive oversight of approximately 285 employees administering VA benefits and services to a population of approximately 380,000 Veterans and their families living in Alaska, Oregon and five southwest counties of Washington state. This included the administration of approximately $1.7 billion in annual Compensation and Pension benefits and Veteran Readiness and Employment Services.

Mr. Michael Rohrbach is a graduate of the University Of South Florida’s School Of Business and a Veteran of the United States Marine Corps.

Assistant Director: Christopher Holly

Mr. Christopher Holly is the Assistant Director of the Denver/Cheyenne Regional Office as of October 2014. Prior to this appointment Mr. Holly served as the Deputy Chief of Staff, Veterans Benefits Administration (VBA). Previous positions in VBA included Interim Director of VBA Corporate Communications and Co-Chair of the VBA Labor Management Forum. Mr. Holly also was the Executive Assistant to the Principal Under Secretary in VBA and the Special Assistant for Strategic Planning.

Mr. Holly retired as a Lieutenant Colonel. He served 24 years in the United States Army as an Infantry Officer, Master Parachutist and a Ranger. Mr. Holly served as an Advisor in Al Anbar, Iraq; and a Professor of Military Science at the University of Kentucky and Eastern Kentucky University. Mr. Holly earned a Bachelor’s degree from Old Dominion University, a Master’s degree from Webster University and an Executive Certificate from Georgetown University.

Katie Claussen 

Veterans Service Center Manager:  Katie Claussen

Katie Claussen was appointed as the Denver Veterans Service Center Manager in February 2018. Ms. Claussen is responsible for the administration of compensation benefits and services to 411,683 Veterans, their families and survivors in Colorado.

Prior to this appointment Ms. Claussen served as the Assistant Veterans Service Center Manager in Denver. Ms. Claussen began her career in Lincoln, NE, as a Veterans Service Representative in 2005 and moved to Washington D.C. as a Program Analyst for the Office of Business Process Integration in 2008. From there, she moved to St. Petersburg, FL, and began her management career moving through the ranks as an Assistant Coach, Coach, and Assistant Veterans Service Center Manager. 

Jim Ziruolo 

Veteran Readiness and Employment (VR&E) Officer: Jim Ziruolo

Jim Ziruolo was named to this position in August 2010. Prior to arriving in Denver, he was the VR&E Officer in Houston RO. Mr. Ziruolo also worked as the Assistant VR&E Officer in Seattle. Mr. Ziruolo began his VA career in 1989 as a Veteran Readiness and Employment Specialist in Columbus, Ohio, after graduating from Kent State University with a Master of Education.

Mr. Ziruolo completed VA’s Division Leadership and Management Training at the Veteran Benefits Academy in Baltimore in February 2004.

Mr. Ziruolo served in the Air Force/Air Force Reserves for 22 years. During that time, he logged 3,500 hours of flight time as a C-130 Flight Engineer.