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Payment and Debt Information Resources
Education and Training
Payment and Debt Information Resources
The following Frequently Asked Questions are posted to assist schools with the processing of tuition & fee payments for Post-9/11 GI Bill students:
- How can my school identify the student for whom the payment is for?
- My school is unable to retrieve the addenda record information from our Financial Institution, what should we do?
- How can my school enroll in ACH Direct Deposit, or change its ACH Direct Deposit Information?
- My school enrolled in direct deposit for Chapter 33 payments, why are we still receiving Paper Checks?
- When is my school responsible for refunding VA?
- Post-9/11 School Responsibilities
- How may my school avoid liability?
- Why is the Tuition and Fees or Yellow Ribbon payment less then the amount we certified for the student?
If you incur a debt as a result of overpayment of GI Bill benefits we have some Frequently Asked Questions to assist you:
- What causes debts with VA Education Programs?
- Why do I have a debt with the VA over tuition & fees paid to my school?
- Who do I contact about the debt on my account?
- What if the debt was created in error and was reported to a debt/collection agency?
- What steps does the VA take to collect a debt under any GI Bill education program?
Verify School Attendance
Keep receiving education and training benefits from VA by verifying your attendance.