Attention A T users. To access the menus on this page please perform the following steps.
1. Please switch auto forms mode to off.
2. Hit enter to expand a main menu option (Health, Benefits, etc).
3. To enter and activate the submenu links, hit the down arrow.
You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
We’d like to invite you to attend Budgeting and Building an Emergency Savings Fund Seminar on April 21.
Veterans are able to have hearings with the Board of Veterans' Appeals (BVA) safely from home, from a car, or from any location with wifi.
Inside Veterans Benefits
Our Response to COVID-19
We appreciate your patience as we continue to work with you during this time of crisis.
Des Moines VA Regional Office Interviews
The Des Moines VA Regional Office and our offices at the Des Moines & Iowa City VA Medical Centers are open to the public for most normal business. We are accepting Walk-ins, but to limit potential exposure, we would prefer you schedule a meeting. Our Public Contact Team (PCT) also has options available if you would like to speak with one of our Benefits Counselors virtually. The virtual options are by appointment only.
How to schedule an appointment (hyperlink or QR Code):
Des Moines Regional Office Interviews - https://v2.waitwhile.com/welcome/departmentofveterans5
Des Moines VA Medical Center Interviews - https://v2.waitwhile.com/welcome/desmoinesvamc
Iowa City VA Medical Center Interviews - https://v2.waitwhile.com/book/iowacityvamc/service
Other options to contact us:
You may also contact us via email at: PCTC.VBADES@va.gov or telephone: 515-323-7464 (Des Moines) or 319-338-0581 x6244 (Iowa City). We will respond to your questions as quickly as possible.
If you have a My HealtheVet Platinum account, you can send us a secure message by signing into your account; selecting secure messaging and using the following group:
(Central Iowa VAMC) CI-VBA PublicContact$ or (Iowa City VAMC) IC-VBA Questions$
You can also contact us via IRIS (https://iris.custhelp.va.gov “ask a question”) or by calling 1-800-827-1000 for a National Call Center representative who can route any inquires to our office. Please be advised, response times will be slower.
