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St. Petersburg Regional Benefit Office

Meet Our Leadership Team


Director: Julianna Boor

Julianna Boor was appointed Director of the St. Petersburg VA Regional Office on July 10, 2016. In this role, Ms. Boor provides executive direction to over 930 employees and is responsible for serving approximately 1.8 million Veterans and their families living in the state of Florida. The St. Petersburg Regional Office administers a variety of benefits and services including Compensation and Pension, Home Loan Guaranty, and Vocational Rehabilitation and Employment (VR&E) benefits. The Regional Office administers approximately $6.5 billion in annual Compensation and Pension Benefits, and $18.4 billion in Guaranteed Home Loans.

Prior to her appointment, Ms. Boor served as the Director of the Oakland VA Regional Office. In this role, Ms. Boor was responsible for serving approximately 800,000 Veterans and their families in the 43 counties in Northern California.  Ms. Boor led a staff of 321 full time employees providing $1.9 billion in annual Compensation and Pension benefits to over 137,600 Veterans and their dependents in Northern California.

Ms. Boor also previously served as the Assistant Director at the Seattle VA Regional Office where she led operations for the largest VA Regional Office in the Western Area. This role included the oversight of the joint VA-DoD Integrated Disability Evaluation System (IDES) Rating Activity Site.

Ms. Boor began her career with the Department of Veterans Affairs in 1991 as an Adjudicator at the Indianapolis Regional Office, subsequently holding various positions of increased responsibility serving our nation’s Veterans and their families.



Assistant Director: VACANT

Tracey Betts was appointed as Director of the Manila Department of Veterans Affairs Regional Office in June 2018.



Assistant Director: Craig Sergott

Craig Sergott was appointed as Assistant Director of the St. Petersburg Department of Veterans Affairs (VA) Regional Office (RO) in May 2014. He is responsible for assisting the Director in the administration of non-medical benefit programs to assist nearly 1.8 million Veterans and their families residing in the state of Florida. These programs include disability compensation, vocational rehabilitation and employment, and loan guaranty. Prior to his appointment in 2014, Mr. Sergott served as a Senior Consultant for VBA’s Automation Project, an enterprise-wide initiative to streamline compensation benefits adjudication through leveraging people and technology. Before serving on the Automation Project, he served as the Chief of Procedures Development for Compensation Service at VA Central Office in Washington, D.C.



Loan Guaranty Officer: Donny Flores

Donny Flores was appointed to this position in May 1, 2007. He administers the Loan Guaranty benefit to Veterans in Florida, Mississippi, Alabama, Puerto Rico, and the Virgin Islands. Before coming to St. Petersburg, he was Assistant Director of the Indianapolis RO for three years. As Assistant Director, Mr. Flores was responsible for supporting the Director in managing the full range of benefits and services provided to nearly 569,000 Veterans, Servicemembers, their families and survivors throughout Indiana.



Vocation Rehabilitation and Employment Officer: Kim Lloyd

Kim Lloyd was appointed to this position in Jan 2017. She administers Florida’s Vocational Rehabilitation and Employment (VR&E) program, which includes the St. Petersburg office, three outbased offices in Jacksonville, Orlando and Sunrise, 5 VSOC sites, 2 IDES sites and 10 satellite offices. Ms. Lloyd holds a master’s degree in Rehabilitation Counseling from the University of Florida and is a Certified Rehabilitation Counselor.



Veterans Service Center Manager: Christine Moorby

Christine Moorby is responsible for the administration, control, and direction of the Veterans Service Center in the St. Petersburg Regional Office. She has the responsibility for administration of Compensation and Pension; determinations of basic eligibility to VA benefits; and providing information and assistance to veterans, their dependents, and other customers seeking advice and help regarding veterans' rights and benefits under laws administered by VA, other agencies, and State and local governments.