Michael Crouse was appointed to this position in October 2015. Prior to this, he was the Special Mission Project Officer - Disability Rating Activity Site at the Seattle RO. Prior to joining VA, Mr. Crouse served 23 years with the U.S. Army, where he held numerous leadership and staff positions.
Koryn Arnold was selected for this position in July 2004. She manages day-to-day operations of the Veterans Service Center, supervising the processing of benefits for Montana Veterans. She oversees more than 50 claims processors who process about $21.7 million in monthly benefits to Montana Veterans and family members.