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Cheyenne Regional Office

Meet Our Leadership Team


M. Renaye Murphy 

Director: Melanie Renaye Murphy

Ms. Renaye Murphy was appointed Director of the Denver Regional Office effective May 2014. She is responsible for administering Compensation and Vocational Rehabilitation and Employment benefits to approximately 447,000 Veterans and their families living in Colorado and Wyoming. She oversees the delivery of Loan Guaranty benefits to Veterans in an eight state region including Colorado, Wyoming, Montana, Washington, Oregon, Idaho, Alaska and Utah. Ms. Murphy is an executive board member of the Federal Regional Interagency Council on Homelessness. She serves as the Field Leader for the Veterans Service Representative Skills Certification Design Team. She previously served as a Carey Award Examiner. Ms. Murphy received a bachelor’s degree from San Francisco State University. She is a graduate of VA’s Assistant Director Development program, and previously participated as a mentor for VA’s Leadership Development program. She is a graduate of Office of Personnel Management’s Management Development Seminar and the Federal Executive Institutes's Leadership for a Democratic Society.

Ms. Murphy began her VA career in 1998 at the Regional Office in Oakland, CA, and worked in Regional Offices in Portland, OR; Houston, TX; and Seattle, WA before moving to Denver in 2010.

Christopher Holly 

Assistant Director: Christopher Holly

Mr. Christopher Holly was appointed as the Assistant Director of the Denver Regional Office in October 2014. Prior to this appointment Mr. Holly served as the Deputy Chief of Staff, Veterans Benefits Administration (VBA). Previous positions in VBA included Interim Director of VBA Corporate Communications and Co-Chair of the VBA Labor Management Forum. Mr. Holly also was the Executive Assistant to the Principal Under Secretary in VBA and the Special Assistant for Strategic Planning.

Mr. Holly retired as a Lieutenant Colonel. He served 24 years in the United States Army as an Infantry Officer, Master Parachutist and a Ranger. Mr. Holly served as an Advisor in Al Anbar, Iraq; and a Professor of Military Science at the University of Kentucky and Eastern Kentucky University. Mr. Holly earned a Bachelor’s degree from Old Dominion University and a Master’s degree from Webster University.

Chuck D. Cates

Veterans Service Center Manager: Chuck D. Cates

Chuck Cates took this position at the Cheyenne RO in March 2010. He began his VA career in 2001 as a Veterans Service Representative in St. Petersburg, Fla. Prior to his career with VA, Mr. Cates served in the U.S. Army for five years as a military intelligence analyst and noncommissioned officer.

Jim Ziruolo

Vocational Rehabilitation & Employment (VR&E) Officer: Jim Ziruolo

Jim Ziruolo was named to this position in August 2010. Prior to arriving, he was the VR&E Officer in Houston RO. Mr. Ziruolo also worked as the Assistant VR&E Officer in Seattle. Mr. Ziruolo began his VA career in 1989 as a Vocational Rehabilitation Specialist in Columbus, Ohio, after graduating from Kent State University with a Master of Education.

Mr. Ziruolo completed VA’s Division Leadership and Management Training at the Veteran Benefits Academy in Baltimore in February 2004.

Mr. Ziruolo served in the Air Force/Air Force Reserves for 22 years. During that time, he logged 3,500 hours of flight time as a C-130 Flight Engineer.