VA Home Loans
Lender Program Participant Management (PPM) System Training Series
We're excited to share training materials covering the lender Program Participant Management (PPM) System.
About the Lender PPM System
On September 9, 2024, we published Circular 26-24-18 to notify lenders of the introduction of the new PPM System. The lender PPM System is a self-service tool that enables lenders to manage their profile information, complete annual renewal requirements, submit requests such as applications for automatic authority, underwriter nominations, agent recognition requests and remit related fees.
Starting Dec. 2, 2024, lenders are expected to complete actions specified in section 3.c of Circular 26-24-18 and remit any required fees through the PPM System on LGY Hub.
PPM System User Guide
Our updated technical guide to PPM, includes step-by-step instructions for all major tasks.
PPM Lender Frequently Asked Questions (FAQs)
A list of common questions and answers to provide guidance for lenders.
PPM Lender FAQs
Guide to reactivating your lender ID
A step-by-step guide to reactivating your lender ID in PPM, WebLGY and FFPS.
Registering a Unique Entity Identifier (UEI) with SAM.gov
Lenders, brokers and agents, are required to have a UEI to do business with the federal government. SAM.gov does not charge a fee to obtain or register for a UEI; it is a free service. If you choose to pay a third party to help you obtain or register for a UEI, VA is not responsible for those costs and will not reimburse you.
To pass the verification required by VA, you’ll need to complete the process to both request and fully register the UEI.
Lenders cannot use another lender’s UEI. A UEI must be unique to each tax ID. If doing business as multiple lenders, then each tax ID will need to have a corresponding UEI.
To obtain a UEI and register an entity, follow the steps outlined in the Entity Registration FAQ on the SAM.gov website. The Entity Registration Checklist also provides registration guidance.
Registration Types: 1.) All Awards or 2.) Financial Assistance Awards Only. Choose the registration type that best aligns with your company’s objectives. For more information, please visit the FAQs.
Note: The UEI registration process can take up to 10 business days to complete. If you have questions regarding this process, please visit the Federal Service Desk to submit a ticket or ask an agent via Live Chat.
After completing registration, your UEI status should read ‘Active Registration’ in SAM.gov. If your status reads ‘ID Assigned,’ you have not yet completed the full registration required for VA verification.
After your UEI is registered, you must update your UEI in the VA Program Participant Management system (PPM). On the PPM Lender Profile Home Page, navigate to the Company Information tab and select the ‘Edit’ button at the top of the screen. In the pop-up window, add your registered UEI to the UEI field.
PPM System Webinar Series
To support the transition, we delivered a two-part series on PPM Basics and PPM Tasks.
PPM System Basics
An overview of the PPM System, how to navigate the system and register VA Relationship Managers.
PPM System Tasks
Learn how to submit applications from new agents and underwriters, complete the renewal and validation processes, and how to manage and process applications within the PPM System.
PPM Lender Refresher Webinar Series
To support lenders ahead of the 2025 Annual Renewal and Validation deadline, we delivered a series of PPM Lender Refresher webinars. Slides and videos from these webinars are provided below. Videos include demonstrations of the processes and Q&A with attendees.
PPM Lender Refresher - Annual Renewal
Guidance for Non-Supervised Lenders with Automatic Authority who must complete the Annual Renewal (including Renewal of authority and Renewal of agents)
PPM Lender Refresher - Annual Renewal
PPM Lender Refresher – Annual Validation
Guidance for Non-Supervised lenders without Automatic Authority (including brokers) and Supervised lenders who must complete the Annual Validation
PPM Lender Refresher - Annual Validation
