If you are in the process of being the primary servicer of a VA Guaranteed Loan, you are required to report at least monthly on the status of each loan in your portfolio. To report the status, you must have access to VA's VALERI application. The following documentation must be completed at least 60 days prior to acquiring or servicing VA loans. All documentation must be emailed to the VALERI Helpdesk.
If you have questions regarding the documentation, please email the VALERI Helpdesk.
Event Administration Guide (Event Administrators Only)
Servicer Implementation Guide
Instructions for Servicers Who Only Use SWP to Report Events
Secure FTP Request Form
SWP Users Initialization File
Application for a Servicer ID
Veterans Crisis Line:
1-800-273-8255 (Press 1)
U.S. Department of Veterans Affairs | 810 Vermont Avenue, NW Washington DC 20420
Last updated September 24, 2015